Try and practice the latest Nortel : 920-338 real questions & answers
Updated: Jul 25, 2026
No. of Questions: 70 Questions & Answers with Testing Engine
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Nortel 920-338 Exam Overview:
| Certification Vendor: | Nortel (now Avaya) |
| Exam Name: | BCM50 Rls.3.0 BCM200/400 Rls 4.0 and BCM450 Rls. 1.0 Installation & Configuration |
| Exam Number: | 920-338 |
| Related Certifications: | Nortel Certified Technology Specialist (NCTS) Nortel Certified Design Specialist (NCDS) |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Price: | USD $125 - $150 |
| Passing Score: | 65% - 70% |
| Real Exam Qty: | 70 - 75 |
| Exam Format: | Multiple Choice, Multiple Response |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Nortel BCM Installation & Configuration Course BCM System Documentation |
| Exam Registration: | Prometric Testing |
| Sample Questions: | Nortel 920-338 Sample Questions |
| Exam Way: | Delivered in-person at Prometric test centers |
| Pre Condition: | No mandatory prerequisites; recommended knowledge of BCM systems and telephony basics |
| Official Syllabus URL: | No longer available (Nortel acquired by Avaya, exams retired) |
Nortel 920-338 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Overview & Hardware Installation | 25% | - Initial power-up and verification - BCM50 Rls.3.0, BCM200/400 Rls.4.0, BCM450 Rls.1.0 architecture - Hardware components, modules, and rack installation - Power, grounding, and cabling requirements |
| Topic 2: Maintenance, Troubleshooting & Upgrades | 20% | - System backup and restore procedures - Software upgrades and patch installation - Common issues and resolution - Alarm monitoring and fault isolation |
| Topic 3: Telephony Configuration | 25% | - Station and extension setup - Call routing, dial plans, and service codes - IP telephony and VoIP settings - Trunk configuration (analog, digital, IP) |
| Topic 4: System Configuration & Setup | 30% | - Using Element Manager and BCM Unified Manager - Basic system parameters and network settings - Date, time, and regional configuration - Licensing and feature activation |
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