Try and practice the latest Genesys : GCP-GC-IMP real questions & answers
Updated: Jul 19, 2026
No. of Questions: 52 Questions & Answers with Testing Engine
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Genesys Cloud Certified Professional - Implementation Sample Questions:
1. Calling Name and Address can be overridden.
A) False
B) True
2. Which protocol is used for transporting Digitized Audio?
A) SIP
B) TCP
C) UDP
D) RTP
3. Where can you add the preconfigured settings of the phones?
A) Admin > Telephony > Phone Management > Calls
B) Admin > Telephony > Phone Management > Base Settings
C) Admin > Telephony > Phone Management > Phones
4. What are the ways that you can place a call through Genesys Cloud? (Choose two.)
A) Use the .NET Client.
B) Use the built-in Dialpad.
C) Use the Call History.
D) Use the Make Call button.
5. Where can you find people in your organization and add external contacts to the organization?
A) Directory
B) Documents
C) Location
D) Activity
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B,C | Question # 5 Answer: A |
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