Try and practice the latest SDI : SD0-101 real questions & answers
Updated: Jul 13, 2026
No. of Questions: 165 Questions & Answers with Testing Engine
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SDI SD0-101 Exam Syllabus Topics:
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Reference: https://www.servicedeskinstitute.com/training-development-2/service-desk-analyst/
SDI SD0-101 Exam Overview:
| Certification Vendor: | Service Desk Institute (SDI) |
| Exam Name: | Service Desk Analyst Qualification |
| Exam Number: | SD0-101 |
| Real Exam Qty: | 60–165 (informal range depending on source) |
| Passing Score: | 65% (approx.) |
| Exam Format: | Multiple Choice / Scenario-based |
| Related Certifications: | SDI Service Desk Foundation Qualification SDI Service Desk Manager Qualification |
| Certificate Validity Period: | Typically no expiry / organisation-specific policies |
| Available Languages: | English |
| Exam Price: | Varies by location and delivery method (approx. USD 250-350) |
| Exam Duration: | 60–90 |
| Sample Questions: | SDI SD0-101 Sample Questions |
| Exam Way: | Onsite at an approved testing provider or online proctored format |
| Pre Condition: | No formal prerequisites; experience in service desk/IT support recommended |
| Official Syllabus URL: | https://www.servicedeskinstitute.com/service-desk-certification/ |
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