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Salesforce Certified Slack Consultant Sample Questions:

1. You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?

A) Model name, key benefits and considerations
B) Model name, workspace recommendations and key considerations
C) Workspace recommendations with access level, key benefits and key considerations
D) Workspace recommendations with channels and key benefits

2. You are designing your client's grid recommendation. They are currently switching between multiple workspaces and often report feeling overwhelmed.
Which best practice will be most effective to decrease the movement between channels?

A) Follow the 80/20 rule working in a primary workspace versus additional workspaces.
B) Enable multi-workspace channels.
C) Design with future growth as a key consideration.
D) Ensure all workspaces are created out of necessity.

3. You are hosting a Slack training for your client, Elevated Enterprises, who just completed their grid migration. To prepare for the training session, you created a Slack training channel but did not invite any participants because the first activity in your session will be for them to search for and join the channel. At the start of the session, you realize that some attendees are not able to find and join the channel by searching for the channel name in the search bar, while others are able to search and join the channel with no issue.
What is the most likely reason some users can find and join the training channel while others cannot?

A) The users have accidentally filtered their search results.
B) The channel is public but in a workspace that not all users belong to.
C) The channel is private.
D) The users have not enabled Slack Connect.

4. You are working in an advisory role for a client who is upgrading their Slack paid plan to Enterprise Grid.
When they decide to launch, you recommend they engage with a Slack Consultant to ensure a successful project. They ask why they can't just work with the Customer Success Manager (CSM) who helped them decide to upgrade.
How do you explain the specific skillset a Slack Consultant brings?

A) The Slack Consultant will be the primary point of contact post-project completion.
B) The Slack Consultant provides subject matter expertise during the project implementation.
C) The Slack Consultant will be there to respond to end-user tickets related to Slack launch.
D) The Slack Consultant will provide guidance for evaluating and purchasing add-ons for your grid.

5. In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?

A) It will be converted to a private multi-workspace channel.
B) It will be converted to a public multi-workspace channel.
C) It will remain as a Slack Connect channel.
D) It will be converted to a single workspace channel in the migrating workspace.

Solutions: