Try and practice the latest Oracle : 1z1-562 real questions & answers
Updated: Sep 01, 2026
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Oracle 1z1-562 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Care and Billing 2 Essentials |
| Exam Number: | 1Z0-562 |
| Exam Price: | $245 USD |
| Related Certifications: | Oracle Utilities Certification Track Oracle Utilities Customer Care and Billing 2 Implementation |
| Available Languages: | English |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Certificate Validity Period: | Does not expire |
| Exam Duration: | 90 minutes |
| Recommended Training: | Oracle University Training |
| Exam Registration: | Oracle Certification Registration |
| Sample Questions: | Oracle 1z1-562 Sample Questions |
| Exam Way: | Online proctored or test center delivery depending on region |
| Pre Condition: | Basic understanding of Oracle Utilities applications or billing systems is recommended |
Brief Details
Following are the quick details related to the Oracle 1z0-562 Certification Exam
Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal
Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates
Number of Questions: 70 Questions
Exam Code: 1z0-562
Duration: 120 minutes
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.
Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.
Pass Score: 60%
Exam type: Multiple Choice Questions
Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html
Oracle 1z1-562 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Rates and Pricing | - Rate Configuration - Pricing Rules and Structures |
| Topic 2: Oracle Utilities Customer Care and Billing Overview | - Business Processes Overview - System Architecture and Core Components |
| Topic 3: Integration and Interfaces | - Inbound and Outbound Data Interfaces - External System Integration |
| Topic 4: Billing and Invoicing | - Bill Calculation and Adjustment - Billing Cycles and Processing |
| Topic 5: Security and Administration | - System Administration Basics - User Roles and Access Control |
| Topic 6: Customer Management | - Customer Data and Account Structure - Service Agreements and Account Setup |
| Topic 7: Meter-to-Cash Process | - Usage Processing - Revenue Management Flow |
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