Try and practice the latest Avaya : 31860X real questions & answers
Updated: Sep 11, 2026
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Avaya 31860X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IX™ Calling Design Exam |
| Exam Number: | 31860X |
| Related Certifications: | Avaya IX™ Contact Center Avaya Implementation Engineer Avaya Solutions Architect |
| Exam Format: | Multiple choice, Scenario-based questions |
| Available Languages: | English |
| Sample Questions: | Avaya 31860X Sample Questions |
| Exam Way: | Computer-based exam delivered via authorized Avaya testing platforms or Pearson VUE (availability may vary by region). |
| Pre Condition: | Recommended prior experience with Avaya communication solutions and IP telephony concepts. |
Avaya 31860X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Interoperability | - Third-party SIP integration - PSTN connectivity |
| System Administration and Troubleshooting | - Common deployment issues - Monitoring tools and logs |
| Avaya IX Calling Architecture | - Solution design principles - Deployment models (on-premises / hybrid) - Core platform components |
| Endpoints and Devices | - IP deskphones and soft clients - Device provisioning and management |
| Call Control and Signaling | - SIP fundamentals in Avaya IX - Call routing and dialing plans |
Avaya IX™ Calling Design Sample Questions:
A customer is interested in deploying geo-redundant System Managers. Which two requirements would they need to know? (Choose two.)
- A. The two servers must have the same version of software,
- B. Both servers must have the same IP address.
- C. The two servers can reach each other on the network.
- D. Both servers must be on the same IP subnet.
Correct Answer: D 🗳️
You are adding a remote location to a Communication Manager(CM) 6.2 customer with a duplex system, and G650 media gateways at the core. You want to use H.248 gateway(s). The location will have 30 IP sets, 30 analog sets, and 40 DCP sets. You know that the base G430 gateway includes 32 Touch Tone Receivers (TTRs), and the G450 gateway includes 64 TTRs.
To support all of the sets going off-hook at the same time, how many TTRs will be required, and which hardware would be required to provide the TTRs?
- A. 30 TTRs using one G430 or one G450
- B. 100 TTRs using one G450 and twoTTR expansion modules
- C. 70TTRs using one G430 and threeTTR expansion modules
- D. 70TTRs using two G450s
Correct Answer: C 🗳️
A customer wants to prevent additional calls from being established, and to preserve the quality active calls when the capacity limit on the WAN link is reached. The branch inter-office communication use rate is one trunk for every 20 users over the customer's star topology WAN. 600k of the WAN bandwidth is dedicated to voice.
Assuming G.729 (30k bandwidth per call) is used, which Call Admission Control (CAC) limit will meet the customer s requirement?
- A. Set the CAC limit to 10 incoming calls and 10 outgoing inter-branch calls at each branch.
- B. Set the CAC limit to 2 Mbps just for voice traffic at the headquarters main office WAN connection.
- C. Set the CAC limit to 20 inter-branch calls for each branch location.
- D. Set the CAC limit to 200 intra-branch calls globally in the WAN network.
Correct Answer: C 🗳️
A customer wants to ensure that their remote workers who access the Avaya core are authenticated by the Avaya Session Border Controller for Enterprise (SBCE).
What is the recommended location for the SBCE?
- A. In the Internet Service Provider network
- B. Behind the firewall in the customers enterprise
- C. In the customer's DMZ
- D. On the same virtual instance with Session Manager
Correct Answer: B 🗳️
A customer wants to upgrade their current S8720 Communication Manager 4 (CM) system. They have 2200 users, and a mixture of analog, DCP and IP telephones at their main location. They have six branches with
200-300 stations each served with G700 gateways, each containing an LSP. They want to gain the cost benefits of SIP trunking, and are reluctant to change out the user endpoints, but they want to experiment with a few SIP telephones for some of their remote agents. Survivability and resiliency are essential requirements.
Which elements are required for the solution?
- A. Session Manager (SM), System Manager (SMGR), CM Duplex Core, Survivable Remote with Branch Session Manager, and Session Border Controller for Enterprise (SBCE)
- B. Survivable Remote, CM Duplex Core, and Session Border Controller for Enterprise (SBCE)
- C. Survivable Remote with Branch Session Manager, CM Duplex Core, and Session Border Controller for Enterprise (SBCE)
- D. Session Manager (SM), System Manager (SMGR), Survivable Remote with Branch Session Manager, and CM Duplex Core
Correct Answer: B 🗳️
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