Try and practice the latest Avaya : 37820X real questions & answers
Updated: Sep 09, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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Avaya 37820X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Midsize Solution Design Exam |
| Exam Number: | 37820X |
| Real Exam Qty: | 65 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Related Certifications: | Avaya Midsize Solution Design Certification |
| Available Languages: | English |
| Recommended Training: | Avaya Learning Resources |
| Exam Registration: | Avaya Certification Portal |
| Sample Questions: | Avaya 37820X Sample Questions |
| Exam Way: | Online / Proctored exam (delivery may vary by region) |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Collaboration and Unified Communications | - Avaya collaboration tools
|
| Security and Network Design | - Security best practices
|
| Avaya Midsize Solution Fundamentals | - Avaya IP Office architecture overview
|
| Solution Design Principles | - Customer requirements analysis
|
Avaya Midsize Solution Design Sample Questions:
Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)
- A. Avaya Communicator for Web
- B. Avaya IX Workplace Web Client
- C. Avaya one-X Mobile Preferred
- D. IP Office Web Client
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 400 Telephony users and 235 UC users
- B. 410 Telephony users and 225 UC users
- C. 210 Telephony users and 425 UC users
- D. 200 Telephony users and 435 UC users
One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?
- A. Address
- B. Organization or group
- C. Job function
- D. Email address
Refer to the Scenario: IT-FAC.
With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?
- A. The incoming and outgoing trunk must be digital.
- B. The incoming trunk must be digital and the outgoing can be analog or digital.
- C. The incoming and outgoing trunk can be analog or digital.
- D. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- B. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
- C. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- D. IP Office uses many of the same components and applications such as SBCE and System Manager.
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