Try and practice the latest Cisco : 500-052 real questions & answers
Updated: Aug 22, 2026
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Cisco 500-052 Exam Overview:
| Certification Vendor: | Cisco |
| Exam Name: | Deploying Cisco Unified Contact Center Express |
| Exam Number: | 500-052 UCCXD |
| Real Exam Qty: | 45–55 |
| Related Certifications: | Cisco Channel Partner Unified Contact Center |
| Exam Price: | 300 USD |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multiple choice |
| Passing Score: | Variable (approx. 750–850 / 1000) |
| Exam Duration: | 60 minutes |
| Sample Questions: | Cisco 500-052 Sample Questions |
| Exam Way: | Online proctored or in-test-center delivery |
| Pre Condition: | No specific prerequisite but recommended experience with contact center deployment and the official training course (Deploying and Administering Unified Contact Center Express). |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/uccxd.html |
500-052 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Cisco 500-052 exam dumps will include the following topics:
- Operate a Cisco Unified Contact Center Express System 28%
- Design a Cisco Unified Contact Center Express System Deployment 32%
- Implement a Cisco Unified Contact Center Express System 40%
The Deploying Cisco Unified Contact Centre Express (UCCXD) 500-052 is one of the many exams conducted by Cisco to assess the examinee's comprehension of Cisco Contact Centre Express version 11.0 deployments in the areas of operation, implementation, and design. The UCCX is a multichannel solution for help desks and contact centers of any size. This exam is for specialized networking professionals who can enhance their portfolio while gaining credibility and skills to tackle any problem with the right solutions.
Cisco 500-052 Exam Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operate a Cisco Unified Contact Center Express System | 28% | - Identify basic Cisco UCCX user tasks - Identify processes and tools available for troubleshooting Cisco UCCX - Identify processes and tools available for monitoring system operations in Cisco UCCX - Identify processes and tools available for patching, upgrading systems, and license additions for Cisco UCCX |
| Implement a Cisco Unified Contact Center Express System | 40% | - Describe the process for installing Cisco UCCX software and hardware - Describe the process to configure Cisco UCCX software and the provisions users need to meet customer requirements - Describe the process of using the Cisco UCCX Application Editor - Examine the Cisco Business Edition 6000 competitive landscape |
| Design a Cisco Unified Contact Center Express System Deployment | 32% | - Perform customer capacity planning - Determine customer required features - Evaluate and recommend different configuration option - Identify available configuration and ordering tools |
Cisco 500-052 Exam Certification Details:
| Exam Registration | PEARSON VUE |
| Recommended Training | Deploying Cisco Unified Contact Center Express (UCCXD) v6.0 |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Exam Price | $300 USD |
| Exam Code | 500-052 UCCXD |
| Sample Questions | Cisco 500-052 Sample Questions |
| Exam Name | Deploying Cisco Unified Contact Center Express |
| Duration | 60 minutes |
| Number of Questions | 45-55 |
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