Try and practice the latest Microsoft : 77-731 real questions & answers
Updated: Sep 14, 2026
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Microsoft 77-731 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Outlook 2016: Core Communication, Collaboration and Email Skills |
| Exam Number: | 77-731 |
| Exam Duration: | 50 minutes |
| Exam Format: | Performance-based tasks |
| Related Certifications: | Microsoft Office Specialist: Outlook (Office 2016) Microsoft Office Specialist: 2016 Master (as an elective exam) |
| Exam Price: | Varies by region (typically USD exam fee through Certiport) |
| Available Languages: | Dutch, German, English, French, Chinese (Traditional), Arabic (Saudi Arabia), Chinese (Simplified), Spanish, Korean, Japanese |
| Certificate Validity Period: | No fixed expiration published for this MOS exam |
| Sample Questions: | Microsoft 77-731 Sample Questions |
| Exam Way: | Proctored exam delivered through Certiport testing centers or via Microsoft-approved online proctoring. |
| Pre Condition: | Fundamental understanding of Outlook 2016 features and functionality is assumed; no mandatory prerequisite exam. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/mos-outlook-2016/ |
How to Register For Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills?
Exam Register Link: http://www.certiport.com/locator
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
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Languages: English, Arabic (Saudi Arabia), Chinese (Simplified), Chinese (Traditional), Dutch, German, Spanish, French, Japanese, Korean
Retirement date: none
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Skills measured
- Manage messages (35-40%)
- Manage schedules (35-40%)
- Manage contacts and groups (10-15%)
- Manage the Outlook environment for productivity (20-25%)
Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:
- MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
- The MOS 2016 exam format incorporates multiple projects.
Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016
Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage the Outlook environment for productivity | - Customize settings - Perform search operations in Outlook - Print and save information |
| Topic 2: Manage messages | - Create messages - Configure mail settings - Format messages - Organize and manage messages |
| Topic 3: Manage contacts and groups | - Create and manage contacts - Create and manage contact groups |
| Topic 4: Manage schedules | - Organize and manage appointments - Create and manage calendars - Create and manage tasks and notes - Create appointments, meetings, and events |
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