Try and practice the latest Apple : 9L0-006 real questions & answers
Updated: Jul 19, 2026
No. of Questions: 92 Questions & Answers with Testing Engine
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Apple 9L0-006 Exam Overview:
| Certification Vendor: | Apple |
| Exam Name: | OS X Support Essentials 10.9 |
| Exam Number: | 9L0-006 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 90-110 |
| Available Languages: | English |
| Related Certifications: | Apple Certified Support Professional (ACSP) Apple Certified Mac Technician (ACMT) |
| Exam Format: | Multiple Choice, Scenario-based questions |
| Certificate Validity Period: | Tied to OS X version lifecycle (no fixed expiry) |
| Passing Score: | 80% |
| Exam Price: | USD 200-250 |
| Sample Questions: | Apple 9L0-006 Sample Questions |
| Exam Way: | Proctored exam (online or authorized testing center depending on region and period) |
| Pre Condition: | Basic familiarity with macOS recommended; no strict prerequisite exam required |
| Official Syllabus URL: | https://training.apple.com |
Apple 9L0-006 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| User Accounts and Data Management | 20% | - User accounts
|
| Networking | 20% | - Network configuration
|
| System Troubleshooting | 25% | - Startup and system issues
|
| Installation and Configuration | 20% | - macOS installation methods
|
| Applications and Processes | 15% | - Application management
|
Apple Macintosh Service Sample Questions:
1. Where is the best place for a customer to look for information about locating her Mac's serial number?
A) User's manual
B) Discussions
C) Downloads
D) Service News
2. Which of the following can permanently damage an LCD display?
A) Turning brightness up too high.
B) Rubbing the display.
C) Using a screen saver.
D) Not using a screen saver.
3. A MacBook Pro with a known-good main battery fails to power on, even when connected to a known-good power adapter. Which of the following steps should be tried FIRST?
A) Reset the SMC.
B) Replace the DC in board.
C) Run Apple Service Diagnostic.
D) Replace the logic board.
4. The best piece of information you can obtain to properly determine the correct AppleCare name for any Mac is ___.
A) the EMC number
B) the model number
C) the MAC address
D) the serial number
5. You require additional information about a specific problem with a customer's Mac. Which one of the following resources is the Apple-recommended choice for researching the problem?
A) User's manual
B) Knowledge Base
C) Discussions
D) Downloads
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |
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