Try and practice the latest SAP : C-PXSUP-90 real questions & answers
Updated: Jul 24, 2026
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SAP C-PXSUP-90 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One |
| Exam Number: | C_PXSUP_90 |
| Related Certifications: | SAP Certified Application Associate - SAP Business All-in-One Support SAP Certified Technology Associate |
| Exam Duration: | 180 minutes |
| Passing Score: | 65% |
| Real Exam Qty: | 80-90 |
| Exam Price: | USD 200-250 |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Choice, Multiple Response |
| Available Languages: | English |
| Recommended Training: | SAP Training and Learning Hub |
| Exam Registration: | SAP Certification Registration |
| Sample Questions: | SAP C-PXSUP-90 Sample Questions |
| Exam Way: | Online proctored exam via SAP Certification platform |
| Pre Condition: | Basic understanding of SAP Business All-in-One solutions and IT service management concepts is recommended. |
| Official Syllabus URL: | https://learning.sap.com/certification |
SAP C-PXSUP-90 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Quality and Continuous Improvement | - Process optimization in support operations - Problem management concepts - Performance reporting and KPIs |
| SAP Business All-in-One Support Processes | - Incident handling workflow in SAP environments - Communication and escalation procedures - Support organization structure and roles |
| Incident Management Fundamentals | - Basic SAP support process overview - IT service management principles and lifecycle - Incident vs. service request differentiation |
| SAP Solution and Support Tools | - Monitoring and reporting tools - SAP Solution Manager overview - Incident analysis and root cause identification |
| Service Desk and Ticket Management | - Ticket creation, categorization, and prioritization - SLA management and tracking - Knowledge base usage and resolution documentation |
SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:
1. What kind of function modules may include changes to database tables? (Choose two)
A) Update function module
B) Normal function module
C) Remote enabled function module
D) No function modules at all. Database changes are usually not performed in function module.
2. What can the processor use in the Service Desk for message processing? (Choose two)
A) Transaction INCMAN
B) Business Process Monitoring Work Center
C) CRM_DNO_MONITOR transaction within SAP GUI
D) Incident Management Work Center
3. What does 'component' refer to in SAP software? (Choose two)
A) The component is an attribute that allows a classification from the application perspective.
B) Components are part of data dictionary.
C) Components are arranged in a hierarchy, the so-called Component Hierarchy or Application Component Hierarchy.
D) Components are part of a report.
4. What is the function of the F4 key? (Choose two)
A) Add or remove a value to/from the list of possible entries.
B) Search for possible entries.
C) Display the possible entries.
D) Display documentation on possible entries.
5. Why are SAP Notes important for message handling? (Choose two)
A) SAP Notes inform customers about strategy.
B) An SAP Note can only be released after dual control.
C) They allow Support Consultants to quickly provide solutions for problems which have already been solved before.
D) They allow customers to help themselves.
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: C,D | Question # 3 Answer: A,C | Question # 4 Answer: B,C | Question # 5 Answer: C,D |
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