Try and practice the latest SAP : C-PXSUP-90 real questions & answers
Updated: Sep 07, 2026
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SAP C-PXSUP-90 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One |
| Exam Number: | C-PXSUP-90 |
| Related Certifications: | SAP Certified Technology Associate SAP Certified Application Associate - SAP Business All-in-One Support |
| Exam Duration: | 180 minutes |
| Passing Score: | 65% |
| Real Exam Qty: | 80-90 |
| Exam Price: | USD 200-250 |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Choice, Multiple Response |
| Available Languages: | English |
| Recommended Training: | SAP Training and Learning Hub |
| Exam Registration: | SAP Certification Registration |
| Sample Questions: | SAP C-PXSUP-90 Sample Questions |
| Exam Way: | Online proctored exam via SAP Certification platform |
| Pre Condition: | Basic understanding of SAP Business All-in-One solutions and IT service management concepts is recommended. |
| Official Syllabus URL: | https://learning.sap.com/certification |
SAP C-PXSUP-90 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Quality and Continuous Improvement | - Process optimization in support operations - Problem management concepts - Performance reporting and KPIs |
| SAP Business All-in-One Support Processes | - Incident handling workflow in SAP environments - Communication and escalation procedures - Support organization structure and roles |
| Incident Management Fundamentals | - Basic SAP support process overview - IT service management principles and lifecycle - Incident vs. service request differentiation |
| SAP Solution and Support Tools | - Monitoring and reporting tools - SAP Solution Manager overview - Incident analysis and root cause identification |
| Service Desk and Ticket Management | - Ticket creation, categorization, and prioritization - SLA management and tracking - Knowledge base usage and resolution documentation |
SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:
What kind of function modules may include changes to database tables? (Choose two)
- A. Update function module
- B. Normal function module
- C. Remote enabled function module
- D. No function modules at all. Database changes are usually not performed in function module.
Correct Answer: A,C 🗳️
What can the processor use in the Service Desk for message processing? (Choose two)
- A. Transaction INCMAN
- B. Business Process Monitoring Work Center
- C. CRM_DNO_MONITOR transaction within SAP GUI
- D. Incident Management Work Center
Correct Answer: C,D 🗳️
What does 'component' refer to in SAP software? (Choose two)
- A. The component is an attribute that allows a classification from the application perspective.
- B. Components are part of data dictionary.
- C. Components are arranged in a hierarchy, the so-called Component Hierarchy or Application Component Hierarchy.
- D. Components are part of a report.
Correct Answer: A,C 🗳️
What is the function of the F4 key? (Choose two)
- A. Add or remove a value to/from the list of possible entries.
- B. Search for possible entries.
- C. Display the possible entries.
- D. Display documentation on possible entries.
Correct Answer: B,C 🗳️
Why are SAP Notes important for message handling? (Choose two)
- A. SAP Notes inform customers about strategy.
- B. An SAP Note can only be released after dual control.
- C. They allow Support Consultants to quickly provide solutions for problems which have already been solved before.
- D. They allow customers to help themselves.
Correct Answer: C,D 🗳️
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