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Topics to Cover

ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.

Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.

• Application Automation: 20% Write, test, and debug Work-flow and Flow Designer Implement and use Document Feeds Create and use Application Properties Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script Send and receive email Design and create a Homepage and reports

• Working with External Data: 10% Import data in CSV or Excel format Integrate, test and debug external data source using SOAP and REST

• Application User Interface: 20% Create, design, and customize forms Add/Remove fields from forms and tables Write, test, and debug client-side scripts for desktop Write, test, and debug server-side scripts Use a Record Producer as an application's UI

• Designing and Creating Application: 15% Determine if an application is a good fit with ServiceNow Design and implement a data model Create modules Use Application Scope

• Managing Applications: 15% Download and install applications Use Delegated Development to manage source code and code review Use the ServiceNow Git integration to manage source code

• Security and Restricting Access: 20% Restrict access to applications and application modules Automatically create application Access Controls Manually create, test, and debug Access Controls Use Glide System methods to script security Use Application Scope to protect application artifacts

Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.

Exam Preparation

Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.

• Automated Test Framework
• Application Development Fundamentals
• Scripting in ServiceNow Fundamentals

On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.

Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals

• Service Portal Fundamentals
• ServiceNow Platform Implementation (ILT)
• ServiceNow Fundamentals (ILT)
• Integration Hub Fundamentals
• Certified System Administrator
• Performance Analytics Essentials
• Mobile Development Fundamentals
• Service Portal Advanced
• ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)

Candidates can get the details for these trainings on Now Learning portal

The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination

• General familiarity with industry terminology, acronyms, and initial-ism
• Certified ServiceNow System Administrator
• At least six months of hands-on experience developing applications on the ServiceNow platform
• Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow

ServiceNow CAD Exam Syllabus Topics:

Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html

ServiceNow CAD Exam Overview: