Try and practice the latest Genesys : GCP-GC-IMP real questions & answers
Updated: Sep 02, 2026
No. of Questions: 52 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Genesys GCP-GC-IMP Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud Certified Professional - Implementation |
| Exam Number: | GCP-GC-IMP |
| Real Exam Qty: | 60 |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple response, Multiple choice |
| Related Certifications: | Genesys Cloud Certified Professional - Developer Genesys Cloud Certified Professional - Architect Genesys Cloud Certified Associate |
| Certificate Validity Period: | 2 years |
| Exam Price: | USD 150 |
| Available Languages: | English |
| Passing Score: | 70% |
| Sample Questions: | Genesys GCP-GC-IMP Sample Questions |
| Exam Way: | Online proctored exam delivered through the Genesys Certification Program. |
| Pre Condition: | Recommended experience implementing and administering Genesys Cloud CX solutions, including telephony, routing, Architect flows, and user management. |
| Official Syllabus URL: | https://www.genesys.com/education/certifications |
Genesys GCP-GC-IMP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Organization Setup and Administration | 20% | - Security Configuration
|
| Topic 2: Routing and Contact Center Configuration | 25% | - Inbound and Outbound Routing
|
| Topic 3: Monitoring, Reporting and Troubleshooting | 15% | - Troubleshooting
|
| Topic 4: Architect and Automation | 15% | - Flow Design
|
| Topic 5: Telephony and Infrastructure | 25% | - Number Management
|
Genesys Cloud Certified Professional - Implementation Sample Questions:
Question 1
Calling Name and Address can be overridden.
A. False
B. True
Question 2
Which protocol is used for transporting Digitized Audio?
A. SIP
B. TCP
C. UDP
D. RTP
Question 3
Where can you add the preconfigured settings of the phones?
A. Admin > Telephony > Phone Management > Calls
B. Admin > Telephony > Phone Management > Base Settings
C. Admin > Telephony > Phone Management > Phones
Question 4
What are the ways that you can place a call through Genesys Cloud? (Choose two.)
A. Use the .NET Client.
B. Use the built-in Dialpad.
C. Use the Call History.
D. Use the Make Call button.
Question 5
Where can you find people in your organization and add external contacts to the organization?
A. Directory
B. Documents
C. Location
D. Activity
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: B,C | Question 5 Answer: A |
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