Updated: Oct 04, 2026
No. of Questions: 135 Questions & Answers with Testing Engine
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| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | IT Service Management Foundation based on ISO/IEC 20000 |
| Exam Number: | ITSM20F.EN |
| Exam Price: | $199 USD |
| Available Languages: | Korean, Japanese, English, Portuguese |
| Related Certifications: | EXIN IT Service Management based on ISO/IEC 20000 |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | Lifetime |
| Real Exam Qty: | 40 |
| Exam Duration: | 60 minutes |
| Passing Score: | 65% |
| Sample Questions: | EXIN ITSM20F.EN Sample Questions |
| Exam Way: | Online proctored exam or accredited EXIN examination center. |
| Pre Condition: | No formal prerequisites. Basic knowledge of IT services and business processes is recommended. |
| Official Syllabus URL: | https://www.exin.com/business-service-management/exin-it-service-management-based-on-iso-iec-20000/exin-it-service-management-foundation-based-on-iso-iec-200002018 |
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Reference: https://www.exin.com/qualification-program/exin-it-service-management-based-isoiec-20000
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