Updated: Sep 11, 2026
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If you want to get the badge, you should have thorough preparation to master the content and be able to pass the test. Don’t avoid good learning and check the options that Microsoft offers on its website right on the certification page. Also, don’t forget to use exam dumps and practice tests to increase your chances of a high score.
For the MS-100 certification, candidates should have at least six months of experience using Microsoft Dynamics CRM in a business environment. The exam tests for expertise in the following areas:
Developing solutions for Microsoft Dynamics CRM. Update your knowledge on Dynamics AX, Microsoft Dynamics 365, and the new Microsoft Dynamics CRM for Sales.
Customizing Microsoft Dynamics CRM to meet business needs.
Implementing security in your customizations and integrations, as well as deploying those customizations and integrations into production environments.
Installing, configuring, and managing Microsoft Dynamics AX and related tools.
Testing customizations and integrations to make sure they function as expected in the real world.
Administering aspects of your MS Dynamics AX implementation, such as the training and support staff required, and maintaining your server environment.
Troubleshooting issues with Microsoft Dynamics AX and related tools.
Designing customizations that integrate seamlessly with MS Dynamics CRM for maximum business value to that organization's customers or clients or end-users of MS Dynamics AX software solutions.
Designing integrations between Microsoft Dynamics CRM and other applications or services.
Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx
The cost of the Microsoft MS-100 exam varies based on the location of the candidate. For example, Office 365 exams are available worldwide for $165 USD.
Microsoft Certification is a qualification that provides evidence of proficiency in selected examtopics. Every candidate must pass one or more examinations (exams) before he or she may use the qualifying insignia.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft 365 Identity and Services |
| Exam Number: | MS-100 |
| Exam Format: | Hot area, Short answer, Multiple choice, Build list, Active screen, Case studies, Drag and drop |
| Real Exam Qty: | 40-60 |
| Available Languages: | Italian, Japanese, Spanish, French, German, Korean, Chinese (Simplified), English, Chinese (Traditional), Portuguese (Brazil) |
| Passing Score: | 700 / 1000 |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 150 minutes |
| Exam Price: | USD 165 |
| Related Certifications: | MS-101 Microsoft 365 Mobility and Security Microsoft 365 Certified: Administrator Expert |
| Recommended Training: | Microsoft Learning Path: MS-100 Exam Preparation |
| Exam Registration: | Pearson VUE Registration Microsoft Learn Exam Page |
| Sample Questions: | Microsoft MS-100 Deutsch Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended to hold Microsoft 365 workload administrator certification or equivalent experience; required with MS-101 for Enterprise Administrator Expert |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-100/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Plan and manage user identity and roles | 30-35% | - Plan identity synchronization - Implement and manage Azure AD Connect - Manage Azure AD identities, groups, and licenses - Plan and implement administrative roles |
| Topic 2: Plan Microsoft 365 workloads and applications | 20-25% | - Plan for Exchange Online, SharePoint Online, and Microsoft Teams - Plan migration strategies for workloads - Plan and deploy Office 365 ProPlus - Plan connectivity and client access |
| Topic 3: Deploy and manage a Microsoft 365 tenant | 15-20% | - Plan and monitor Microsoft 365 service health and usage - Configure organizational settings and tenant roles - Plan and configure tenant setup and subscriptions - Manage domains and DNS records |
| Topic 4: Manage access and authentication | 20-25% | - Configure multi-factor authentication (MFA) - Manage application access and registration - Plan and implement external access - Plan and implement authentication methods |
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