Try and practice the latest WGU : Operations-Management real questions & answers
Updated: Aug 27, 2026
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WGU Operations-Management Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
|---|---|
| Exam Name: | Operations Management Objective Assessment |
| Exam Number: | C215 (VDC2) |
| Real Exam Qty: | Typically ~50–70 multiple-choice questions (exact count may vary) |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Objective assessment, Online proctored exam |
| Exam Duration: | 120 minutes |
| Passing Score: | Competency-based (Pass = Demonstrated proficiency; no fixed numeric score published) |
| Exam Price: | Included in WGU tuition (no separate exam fee) |
| Certificate Validity Period: | No expiration (course completion within degree program requirements) |
| Recommended Training: | WGU Course Material (C215 Operations Management) |
| Exam Registration: | WGU Student Portal |
| Sample Questions: | WGU Operations-Management Sample Questions |
| Exam Way: | Online proctored Objective Assessment via WGU learning platform |
| Pre Condition: | No formal prerequisites beyond enrollment in WGU program requirements |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees.html |
WGU Operations-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Operations Management Foundations | - Operations Strategy and Competitiveness - Introduction to Operations and Productivity |
| Topic 2: Supply Chain and Inventory Management | - Inventory Models and Control Systems - Just-in-Time (JIT) and Lean Operations - Supply Chain Design and Logistics |
| Topic 3: Process Design and Analysis | - Capacity Planning and Bottlenecks - Process Mapping and Flow |
| Topic 4: Project and Operations Scheduling | - Scheduling Techniques - Project Management Basics |
| Topic 5: Forecasting and Planning | - Aggregate Planning - Demand Forecasting Methods |
| Topic 6: Quality Management | - Total Quality Management (TQM) - Six Sigma and Continuous Improvement |
WGU Operations Management (C215, VDC2) Sample Questions:
Question 1
How does inventory management differ for manufacturing organizations compared to service organizations?
A. Service organizations are concerned with managing idle time due to material and component shortages.
B. Service organizations must maintain work-in-progress types of inventory.
C. Manufacturing organizations must maintain tangible inventory.
D. Manufacturing organizations must keep large amounts of product on hand at all times, regardless of demand.
Question 2
Which type of aggregate plan is preferable when a company produces custom or special purpose equipment, one-of-a-kind items, or highly perishable products?
A. A chase aggregate plan
B. A level aggregate plan
C. A modified sales and operations plan
D. A hybrid aggregate plan
Question 3
Which formula would indicate that a fast-food restaurant was performing at, above, or below its benchmark?
A. Throughput time / value-added time
B. Time a resource is used / time a resource is available
C. Output / input
D. Actual output / standard output
Question 4
What is meant by "duration of the change"?
A. The size of the change needed
B. The percentage of normal operating capacity
C. The fiscal impact of the change on the strategic plan
D. The length of time one expects to need the different level of capacity
Question 5
The annual cost of goods sold for a company is $8,400,000 and the average inventory is $1,200,000.
What is the number of weeks of supply?
A. 7
B. 8
C. 9
D. 6
E. 5
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: A |
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