Try and practice the latest Pegasystems : PEGACPDC26V1 real questions & answers
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Pegasystems PEGACPDC26V1 Exam Overview:
| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Certified Pega Decisioning Consultant 26 (Pega Customer Decision Hub '26) |
| Exam Number: | PEGACPDC26V1 |
| Exam Format: | Multiple-choice, Scenario-based, Drag-and-drop |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Certified Pega Lead Decisioning Architect Certified Pega Data Scientist |
| Passing Score: | 70% |
| Exam Price: | USD $190 |
| Recommended Training: | Decisioning Consultant Learning Path (Pega Customer Decision Hub '26) |
| Exam Registration: | Pearson VUE Registration |
| Exam Way: | Online proctored or Onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; Pega recommends completing the Decisioning Consultant learning path on Pega Academy and having familiarity with Pega Customer Decision Hub '26 capabilities. |
| Official Syllabus URL: | https://academy.pega.com/exam/certified-pega-decisioning-consultant |
Pegasystems PEGACPDC26V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Channels | 10% | - Real-time containers - Share action details with third-party distributors - Send offer emails - Create a real-time container |
| Topic 2: Business Agility in 1:1 Customer Engagement | 5% | - Change management processes - Revision Manager |
| Topic 3: Next-Best-Action Concepts | 12% | - Customer engagement blueprint - One-to-one customer engagement - Define the starting population - Essentials of always-on outbound - Optimize the Next-Best-Action strategy - Optimize customer value in the contact center |
| Topic 4: AI and Arbitration | 8% | - Action prioritization with AI - Action arbitration - Prioritize actions with business levers |
| Topic 5: Engagement Policies | 15% | - Create an engagement strategy - Define customer engagement policies - Create and manage customer journeys |
| Topic 6: Contact Policy and Volume Constraints | 13% | - Avoid overexposure of actions - Avoid overexposure of actions on outbound - Limit action volume on outbound |
| Topic 7: Decision Strategies | 25% | - Create and understand decision strategies - Create eligibility rules using customer risk segments - Create engagement strategies using customer credit score - Predictive and adaptive analytics |
| Topic 8: Actions and Treatments | 12% | - Define and manage customer actions - Present a single offer on the web - Define an action for outbound |
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