Try and practice the latest Avaya : 78950X real questions & answers
Last Updated: Sep 03, 2026
No. of Questions: 65 Questions & Answers with Testing Engine
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Avaya 78950X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Center Select Implementation and Maintenance Exam |
| Exam Number: | 78950X |
| Related Certifications: | Avaya Contact Center Select Certification |
| Available Languages: | English |
| Exam Format: | Scenario-Based, Configuration-Focused Questions, Multiple Choice |
| Real Exam Qty: | 65 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE Testing Center and/or Online Proctored Exam (subject to Avaya certification program availability). |
| Pre Condition: | Recommended experience with Avaya Contact Center Select deployment, configuration, administration, and troubleshooting. |
Avaya 78950X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Implementation | - System Deployment
|
| IP Office Configurations | - IP Office Integration
|
| Troubleshooting | - Problem Diagnosis and Resolution
|
| Administration | - System Administration
|
| Business Continuity | - High Availability and Recovery
|
| Architecture | - Avaya Contact Center Select System Design
|
Avaya 78950X Exam: Your Questions, Answered
The Avaya Contact Center Select Implementation and Maintenance exam is the official Avaya assessment behind the ACSS credential, which sits at the Professional level. Passing it confirms that your skills meet the vendor's current requirements rather than a textbook outline. It also connects with related certifications such as Avaya Contact Center Select Certification, so it can anchor a broader certification path.
The official prerequisites for the Avaya Contact Center Select Implementation and Maintenance exam are as follows: Recommended experience with Avaya Contact Center Select deployment, configuration, administration, and troubleshooting.. Requirements can change over time, so confirm the details on the official Avaya exam page before you book your seat.
Yes. A free PDF demo of the Avaya Contact Center Select Implementation and Maintenance practice questions is available on the Actual4Cert samples page, so you can check the question style and difficulty before spending anything. Every purchase also includes 365 days of free updates, and if your product expires after that period, you can extend the update service from your member zone at 50% off.
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The Avaya Contact Center Select Implementation and Maintenance syllabus is organized into 6 domains. The leading areas include Administration, IP Office Configurations, and Troubleshooting. For the complete, topic-by-topic breakdown, scroll up to the Exam Topics section above.
Avaya Contact Center Select Implementation and Maintenance Sample Questions:
Question 1
A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.) Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
A. A corresponding CDN needs to be set up
B. A new SIP extension needs to be added to the IP Office.
C. A new short code needs to be set up in the ACCS.
D. A short code needs to be added on the IP Office.
Question 2
What is the function of the Data Synchronization process?
A. It is used by the Avaya Contact Center Select (ACCS) system to push agent data to the IP Office.
B. It is used by IP Office to pull agent data from the Avaya Contact Center Select (ACCS) system.
C. t is used by IP Office to push agent data to the Avaya Contact Center Select (ACCS) system.
D. It Is used by the Avaya Contact Center Select (ACCS) system to pull agent data from the IP Office.
Question 3
Which statement about the Orchestration Designer Treatment block is true?
A. It is used to offer the caller a selection prompt.
B. It is used to play re-assurance messages to the caller.
C. It is used to play music to the caller.
D. It is used to connect the caller to voice mail.
Question 4
What are the two locations where a historical report can be saved? (Choose two.)
A. In the Scheduled Events folder
B. In the Private Report Templates folder
C. In the Public Report Templates folder
D. In a Group folder
Question 5
Which three methods of adding agents does Avaya Contact Center Select (ACCS) support? (Choose three.)
A. Contact Center Management multi add option
B. Contact Center Management create copy
C. Contact Center Configuration Tool
D. Contact Center Management add many users
E. Contact Center Management add agent
Solutions:
| Question 1 Answer: B,C | Question 2 Answer: D | Question 3 Answer: D | Question 4 Answer: B,D | Question 5 Answer: A,C,D |
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