Last Updated: Sep 18, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
Download Limit: Unlimited
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The 37820X exam is known for tripping up candidates who only read the official guide. Working through the 66 practice questions from Actual4Cert trains you to handle the wording, the pacing, and the pressure of the Avaya Midsize Solution Design long before test day.
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Midsize Solution Design Exam |
| Exam Number: | 37820X |
| Passing Score: | Scaled score ~700/1000 or approx 70% |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Related Certifications: | ACDS-3781 Avaya Midsize Solution Design |
| Real Exam Qty: | 60-65 |
| Exam Price: | $125-$175 USD |
| Exam Format: | Scenario-Based, Simulations, Drag and Drop, Multiple Choice |
| Available Languages: | English |
| Recommended Training: | Avaya IP Office Implementation and Design Avaya Midmarket Solutions Design Training |
| Exam Registration: | Avaya Learning Certification Portal Pearson VUE Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or in-person at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge |
| Official Syllabus URL: | https://learning.avaya.com/certifications/37820x.html |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Midsize Solution Portfolio | 20% | - Licensing models and options - Deployment models: on-premise, hybrid, cloud - IP Office platform architecture and features - Scalability and resiliency options |
| Topic 2: Solution Sizing and Bill of Materials | 15% | - Complete bill of materials preparation - Hardware and software component selection - Licensing requirements and calculation - System sizing and capacity planning |
| Topic 3: Customer Business Requirements Analysis | 15% | - Determine collaboration and mobility requirements - Analyze user and site communication needs - Identify business objectives and drivers |
| Topic 4: Unified Communications & Collaboration Design | 15% | - Integration with third-party systems - Mobility and remote worker solutions - Voicemail and unified messaging design - Conferencing and collaboration applications |
| Topic 5: Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture - Agent, supervisor, and reporting features - Customer engagement design principles |
| Topic 6: Implementation & Migration Planning | 5% | - Migration approaches and risk mitigation - Post-deployment validation and support - Deployment strategies and rollout planning |
| Topic 7: Networking and Infrastructure Design | 20% | - Security, survivability, and redundancy - VoIP and unified communications network design - QoS planning and bandwidth requirements - LAN/WAN design and considerations |
The Avaya Midsize Solution Design exam is the official Avaya assessment behind the Avaya Certified Design Specialist (ACDS-3780) credential, which sits at the Specialist level. Passing it confirms that your skills meet the vendor's current requirements rather than a textbook outline. It also connects with related certifications such as ACDS-3781 Avaya Midsize Solution Design, so it can anchor a broader certification path.
According to the official exam information, the Avaya Midsize Solution Design exam includes 60-65 questions and gives you 90 minutes to complete them. Treat that as a pacing exercise, not just a knowledge check: bank the questions you know first, flag the ones that stall you, and circle back instead of burning minutes on a single item. Before test day, run at least one full timed session in the Actual4Cert desktop or online test engine, so the clock never feels unfamiliar when it counts.
To pass the Avaya Midsize Solution Design exam you need Scaled score ~700/1000 or approx 70%, and the official registration fee is $125-$175 USD. Keep one thing in mind: a failed attempt is not discounted, so retaking the exam means paying $125-$175 USD again in full. A practical safeguard is to sit a complete Actual4Cert practice test a week or two before your exam date; if your timed scores are not sitting comfortably above the passing mark, consider pushing your booking back and drilling the weak domains first.
The official prerequisites for the Avaya Midsize Solution Design exam are as follows: No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge. Requirements can change over time, so confirm the details on the official Avaya exam page at https://learning.avaya.com/certifications/37820x.html before you book your seat.
You can register through the official channels listed below:
Exam delivery: Online proctored or in-person at Pearson VUE authorized test centers.
Avaya points candidates toward the following official training options:
Official training builds the theory; the 66 practice questions from Actual4Cert show you how that theory appears in exam-style items, which is where most study plans actually pay off.
Yes. A free PDF demo of the Avaya Midsize Solution Design practice questions is available on the Actual4Cert samples page, so you can check the question style and difficulty before spending anything. Every purchase also includes 365 days of free updates, and if your product expires after that period, you can extend the update service from your member zone at 50% off.
If you take the 37820X exam within 60 days of your purchase and do not pass, Actual4Cert offers a 100% money-back guarantee: send a scanned copy of your exam enrollment slip together with the official Score Report PDF within two days of your exam date, and the refund is processed within seven days. The candidate name must match the payer name, and the guarantee does not apply to exams taken within three days of purchase, to material that was downloaded without the exam actually being taken, or to free materials and expired orders. Prefer to keep studying instead? You can exchange your purchase for two additional exam products of equal value, free of charge, while keeping the update service on your original product. Delivery itself is instant: the download link is emailed within one minute of payment, and if nothing arrives within two hours, our support team will sort it out. There is no limit on how many computers you install the material on.
The Avaya Midsize Solution Design syllabus is organized into 7 domains. The leading areas include Contact Center & Customer Experience Solutions (10%), Unified Communications & Collaboration Design (15%), and Implementation & Migration Planning (5%). For the complete, topic-by-topic breakdown, scroll up to the Exam Topics section above.
Refer to the Scenario: IT-FAC.
You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?
Correct Answer: A 🗳️
In an IP Office environment, which two can be run on the Vantage device? (Choose two.)
Correct Answer: A,D 🗳️
What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?
Correct Answer: D 🗳️
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
Correct Answer: A 🗳️
Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
Correct Answer: D 🗳️
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