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Avaya 7495X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Oceana Solution Integration Exam
Exam Number:7495X
Related Certifications:ACIS - Avaya Certified Implementation Specialist – Avaya Oceana
Exam Price:USD 125
Exam Duration:90 minutes
Real Exam Qty:60-66
Passing Score:70%
Available Languages:English
Exam Format:Multiple Response, Multiple Choice
Sample Questions: DOWNLOAD DEMO
Exam Way:Pearson VUE authorized testing center or Avaya-authorized online/proctored exam delivery.
Pre Condition:Completion of Avaya Oceana implementation training is recommended. Candidates should have experience with Avaya Breeze, System Manager, Control Manager, and Oceana solution deployment.
Official Syllabus URL:https://www.avaya-learning.com/lms/_assets/news/Updated_Avaya_Oceana%28R%29_Solution_Certifications_ACIS-7495%26ACSS-7497.pdf

Avaya 7495X Exam Syllabus Topics:

SectionObjectives
Topic 1: Solution Installation and Configuration- Platform Deployment
  • 1. Avaya Breeze Cluster Deployment
  • 2. Licensing Configuration
  • 3. System Manager Integration
  • 4. Certificate Management
  • 5. Control Manager Configuration
Topic 2: Agent and Customer Engagement- Workspaces Configuration
  • 1. Unified Agent Controller
  • 2. Agent Desktop Setup
  • 3. Supervisor Functions
  • 4. Customer Context Management
Topic 3: Workflow and Routing Design- Engagement Designer
  • 1. Risk Bundles and Snap-ins
  • 2. Workflow Creation
  • 3. Routing Policies
  • 4. Business Logic Configuration
Topic 4: Omnichannel Integration- Digital Channels
  • 1. Email Integration
  • 2. Chatbot Integration
  • 3. Voice Channel Integration
  • 4. Web Chat Integration
  • 5. SMS Integration
Topic 5: Avaya Oceana Solution Architecture- Core Components
  • 1. Avaya Oceana Overview
  • 2. Context Store
  • 3. Avaya Breeze Platform
  • 4. Engagement Designer
  • 5. Workspaces
Topic 6: Database and External Integrations- Third-Party Connectivity
  • 1. Microsoft SQL Server Integration
  • 2. Oracle Database Integration
  • 3. External Data Mart Configuration
  • 4. PostgreSQL Integration
  • 5. LDAP Integration
Topic 7: Testing and Validation- Solution Verification
  • 1. Deployment Verification
  • 2. End-to-End Call Flow Testing
  • 3. User Acceptance Testing
  • 4. Channel Validation

7495X Exam FAQ

None that matter: downloads are unlimited and there is no meter on usage time, so you can reinstall the engine and practice with the 7495X questions as often as you need. The software runs on Windows with a standard Java environment and simulates the real exam scenario session after session.

The Avaya Oceana™ Solution Integration exam contains 60-66 questions, and you will have 90 minutes minutes to complete them. Unlimited practice sessions are what make this pacing feel natural by exam day.

This package includes 66 practice questions for the Avaya Oceana™ Solution Integration exam. Every answer is verified by an experienced team of experts, so you can trust what you study.

The Avaya Oceana™ Solution Integration exam is scored on a scale where 70% is required to pass, and the official exam fee is USD 125.

Completion of Avaya Oceana implementation training is recommended. Candidates should have experience with Avaya Breeze, System Manager, Control Manager, and Oceana solution deployment.

You can confirm the current eligibility requirements on the official 7495X exam page before you register.

The Avaya Oceana™ Solution Integration exam requires a score of 70% to pass, and the official registration fee is USD 125. Budgeting for both the fee and solid preparation avoids paying twice.

Yes. The PDF version works well as training and teaching material: print it for classroom sessions, share it across a certification study group, or use it as handout content during internal courses. Many company buyers choose this version for exactly that purpose, and printing is unlimited.

The Avaya Oceana™ Solution Integration practice questions are organized around the official exam objectives. Key topics include:

  • Avaya Oceana Solution Architecture ()
  • Agent and Customer Engagement ()
  • Workflow and Routing Design ()

Team training sessions can follow this topic list to keep everyone on the same page.

Avaya Oceana™ Solution Integration Sample Questions:

Question #1

During the implementation of Ml Avaya Oceana solution, what are throe signs ofsuccessful Integration between Avaya Oceana and Avaya AES? (Choose three.)

  • A. AES Status and Control shows TSAPI Services Is online and Unknown.
  • B. AES Status and Control shows CVLAN Service Sessions are established.
  • C. AES Status and Control shows TSAPI Service Is online and talking.
  • D. AES Status and Control shows the switch connection Is online and talking.
  • E. AES Status and Control shows IJMCC Service Sessions are established.
Reveal Solution  Discussion  0

Correct Answer: B,C,E  🗳️

Question #2

Which two items are required in Avaya Aura for a green Filed implementation of an Avaya Oceana solution?

  • A. Avaya Call Management System
  • B. Avaya Contact Recorder
  • C. Front-End third party IVR or Avaya Aura Experience Portal
  • D. Avaya Aura Application Enablement Services with Advanced TSAPI license
  • E. Communication Manager with license for Elite Call Center
Reveal Solution  Discussion  0

Correct Answer: B,E  🗳️

Question #3

Which two snap-ins are responsible for collecting Oceana data and providingit to the Reliable Eventing Framework? (Choose two.)

  • A. UCMService
  • B. UCMOataCollector
  • C. OmniCenterProvsioninigCollector
  • D. AgentControllerServlce
  • E. Authorisation Service
Reveal Solution  Discussion  0

Correct Answer: A,E  🗳️

Question #4

Which statement about AvayaOceana EngagementDesigner (ED) Work Flows is true?

  • A. ED Work Flows cannot be edited by the Customers/Business Partners as per their Business Logic.
  • B. ED WorkFlows are not required while riskBundles are present in the management Designer.
  • C. ED Work Flow Is mandatory for every Interaction Channel (voice, chat, email, SMS, etc.).
  • D. ED Work Flow Is mandatory for only Multimedia Interaction Channels (chat, email, SMS, etc.).
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

Which statement about the Avaya Oceana Base License Is true?

  • A. Avaya Oceana worksfor a 30-days grace period without a Base License.
  • B. Every Breeze Cluster requires One Avaya Oceana Base License.
  • C. One Avaya Oceana Base License Is required per system.
  • D. Email and webchat channels do not require Avaya Oceana Base License.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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