Last Updated: Oct 12, 2026
No. of Questions: 237 Questions & Answers with Testing Engine
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Proactive Contact Solutions Implementation Exam |
| Exam Number: | 132-S-713.4 |
| Exam Price: | $125 USD |
| Real Exam Qty: | 65 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Related Certifications: | Avaya Proactive Contact Solutions Design (132-S-712.2) |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice |
| Recommended Training: | Avaya Proactive Contact Implementation Training |
| Exam Registration: | Avaya Learning Center Pearson VUE Registration |
| Exam Way: | Proctored online or at authorized Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended 6–12 months hands-on experience with Avaya Proactive Contact |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
| Section | Weight | Objectives |
|---|---|---|
| Solution Architecture & Components | 20% | - Database and integration interfaces - Proactive Contact system architecture - Server and software components |
| Installation & Deployment | 25% | - Post-installation verification - Pre-installation requirements and planning - Software installation and licensing |
| Features & Functionality | 5% | - Dialing modes and reporting |
| Maintenance & Troubleshooting | 20% | - System monitoring and logging - Backup, restore and upgrade procedures - Common errors and resolution |
| Configuration & Administration | 30% | - Security and user management - System parameters and dial plan setup - Campaign and agent configuration - CTI integration and media settings |
The Avaya Proactive Contact Solutions Implementation exam (exam code 132-S-713.4) is the official Avaya exam that leads to the Avaya Professional Specialist: Proactive Contact Solutions Implementation certification, sitting at the Specialist level of the Avaya certification track. It is also connected with Avaya Proactive Contact Solutions Design (132-S-712.2). If this is the credential you are working toward, the 237 practice questions at Actual4Cert map directly to its objectives.
The Avaya Proactive Contact Solutions Implementation exam includes 65 questions, and you have 90 minutes to complete them. Divide the time limit by the question count and you get a tight average pace per item, so train yourself to flag time-consuming questions and return to them later instead of getting stuck. Before test day, run at least one full timed session in the Actual4Cert test engine under the same limits — the clock should never surprise you.
The passing score for Avaya Proactive Contact Solutions Implementation is 70%, and the official registration fee is $125 USD. A failed attempt means paying that fee in full again, so your preparation budget deserves the same attention as your study plan. A practical rule: book your exam date only after you can finish a Actual4Cert practice test comfortably above the passing score more than once.
According to Avaya, candidates should meet the following before registering: No mandatory prerequisites; recommended 6–12 months hands-on experience with Avaya Proactive Contact. Requirements can change, so confirm the latest details on the official exam page before you register.
You can register for the Avaya Proactive Contact Solutions Implementation exam through the official channels below:
Exam delivery: Proctored online or at authorized Pearson VUE test centers.
Avaya lists the following official training options for this exam:
Formal training builds the theory; pair it with the 237 practice questions from Actual4Cert to find out whether you are genuinely ready for the exam.
Yes. A free PDF demo of the 132-S-713.4 practice questions is available to download, so you can judge the format and quality before paying anything. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount.
Your order is covered by a conditional 100% money-back guarantee: if you take the corresponding exam within 60 days of purchase and do not pass, you may apply for a full refund. Exams taken within 3 days of purchase are not eligible, nor are free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scanned enrollment slip and your official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer to keep studying? You can instead exchange your purchase for two free products of equal value while keeping the update service on your original one. Delivery itself is immediate: your product unlocks for instant download right after payment and a copy is emailed to you within a minute — if nothing arrives within 2 hours, contact our support team. There is no limit on the number of computers you can install it on.
The Avaya Proactive Contact Solutions Implementation blueprint is divided into 5 major domains, starting with Installation & Deployment (25%), Maintenance & Troubleshooting (20%), and Solution Architecture & Components (20%). The full breakdown, including every subdomain and its weighting, is listed in the Exam Topics section above — review it against your own weak areas before scheduling the exam.
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