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BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following is not available under Manage Devices on the BlackBerry Protect portal?

A) Backup Device
B) Wipe Device
C) View Location
D) Play Sound

2. What steps are needed to port and install applications which are present on a BlackBerry 7 (BB7) smartphone to the BlackBerry 10 (BB10) smartphone on a device switch?

A) Load the BB7 runtime on the BB10 smartphone.
B) CD7 applications are incompatible with BB10 platform; hence, cannot be ported ovei unless the application is released for the BB10 platform.
C) While using the BlackBerry link, check the applications to be copied over to the BB10 smartphone while using the device switch feature.
D) The BB7 applications should be ported using the 2BB10 web-convert tool.

3. A user who does not have Roaming services would like to get data while travelling at no cost. What service needs to be enabled to access Hot Spots?

A) International Roaming
B) Cellular connection
C) Wi-Fi
D) Bluetooth

4. Which option from the Setup application would you use to migrate from an existing Blackberry 10 (BB10) device to a new Blackberry 10 device?

A) Device Switch
B) BlackBerry App World
C) BlackBerry Protect
D) Accounts

5. Which of the following will allow a BlackBerry end user to set an Activation password or reactivate a BlackBerry device?

A) BlackBerry Resource Kit
B) BlackBerry Desktop Manager
C) BlackBerry Administration
D) BlackBerry@ Web Desktop Manager

Solutions: