Last Updated: Sep 07, 2026
No. of Questions: 42 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Reading notes is one thing; sitting a timed, exam-style session is another. The Actual4Cert test engines for the Peoplecert Certified Agile Service Manager V2.1 (CASM) recreate the pressure of the real testing environment, so the format feels familiar long before exam day.
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | PeopleCert Certified Agile Service Manager V2.1 |
| Exam Number: | CASM |
| Passing Score: | 650 / 1000 |
| Exam Price: | $180 - $250 USD |
| Exam Duration: | 60 - 75 |
| Available Languages: | English |
| Real Exam Qty: | 40 - 42 |
| Related Certifications: | PeopleCert DevOps PeopleCert Agile Manager |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | 3 years |
| Recommended Training: | PeopleCert Official Training |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or authorized test center |
| Pre Condition: | No mandatory prerequisites; basic ITSM knowledge and familiarity with Agile/Scrum recommended |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/devops/DevOps-13/certified-agile-manager-3776 |
| Section | Weight | Objectives |
|---|---|---|
| Cultural & Organizational Aspects | 10% | - Building Agile culture and mindset - Leading change and enabling agility |
| Applying Agile to ITSM Processes | 25% | - Agile approach to incident, problem, change, release management - Optimizing workflow and reducing constraints - Aligning processes with customer value and flow |
| Agile Service Management Concepts | 25% | - Continuous improvement: reviews, automation, evolution - Goals and characteristics of Agile service processes - Agile Process Improvement & Agile Process Engineering |
| Scrum & Agile Practices in ITSM | 15% | - Scrum roles, events, artifacts - Cross-functional teams, collaboration and visibility |
| Agile Fundamentals & Values | 25% | - Agile concepts, frameworks: DevOps, ITIL, SRE, Lean, Scrum - Adapting Agile thinking to service delivery - Agile Manifesto core values and principles |
The Peoplecert Certified Agile Service Manager V2.1 exam is the official Peoplecert assessment behind the Certified Agile Service Manager V2.1 credential, which sits at the Intermediate / Specialist level. Passing it confirms that your skills meet the vendor's current requirements rather than a textbook outline. It also connects with related certifications such as PeopleCert DevOps, PeopleCert Agile Manager, so it can anchor a broader certification path.
According to the official exam information, the Peoplecert Certified Agile Service Manager V2.1 exam includes 40 - 42 questions and gives you 60 - 75 to complete them. Treat that as a pacing exercise, not just a knowledge check: bank the questions you know first, flag the ones that stall you, and circle back instead of burning minutes on a single item. Before test day, run at least one full timed session in the Actual4Cert desktop or online test engine, so the clock never feels unfamiliar when it counts.
To pass the Peoplecert Certified Agile Service Manager V2.1 exam you need 650 / 1000, and the official registration fee is $180 - $250 USD. Keep one thing in mind: a failed attempt is not discounted, so retaking the exam means paying $180 - $250 USD again in full. A practical safeguard is to sit a complete Actual4Cert practice test a week or two before your exam date; if your timed scores are not sitting comfortably above the passing mark, consider pushing your booking back and drilling the weak domains first.
The official prerequisites for the Peoplecert Certified Agile Service Manager V2.1 exam are as follows: No mandatory prerequisites; basic ITSM knowledge and familiarity with Agile/Scrum recommended. Requirements can change over time, so confirm the details on the official Peoplecert exam page at https://www.peoplecert.org/browse-certifications/devops/DevOps-13/certified-agile-manager-3776 before you book your seat.
You can register through the official channels listed below:
Exam delivery: Online proctored or authorized test center.
Peoplecert points candidates toward the following official training options:
Official training builds the theory; the 42 practice questions from Actual4Cert show you how that theory appears in exam-style items, which is where most study plans actually pay off.
Yes. A free PDF demo of the Peoplecert Certified Agile Service Manager V2.1 practice questions is available on the Actual4Cert samples page, so you can check the question style and difficulty before spending anything. Every purchase also includes 365 days of free updates, and if your product expires after that period, you can extend the update service from your member zone at 50% off.
If you take the CASM exam within 60 days of your purchase and do not pass, Actual4Cert offers a 100% money-back guarantee: send a scanned copy of your exam enrollment slip together with the official Score Report PDF within two days of your exam date, and the refund is processed within seven days. The candidate name must match the payer name, and the guarantee does not apply to exams taken within three days of purchase, to material that was downloaded without the exam actually being taken, or to free materials and expired orders. Prefer to keep studying instead? You can exchange your purchase for two additional exam products of equal value, free of charge, while keeping the update service on your original product. Delivery itself is instant: the download link is emailed within one minute of payment, and if nothing arrives within two hours, our support team will sort it out. There is no limit on how many computers you install the material on.
The Peoplecert Certified Agile Service Manager V2.1 syllabus is organized into 5 domains. The leading areas include Cultural & Organizational Aspects (10%), Agile Fundamentals & Values (25%), and Agile Service Management Concepts (25%). For the complete, topic-by-topic breakdown, scroll up to the Exam Topics section above.
Question 1
Which statement describes the Definition of Done?
A. Shared understanding of expectations for an increment or backlog item
B. When a Team completes all of their work for a Sprint
C. Items that need to be completed during the Sprint for success
D. From the Sprint Review, a description of what was completed during the Sprint
Question 2
Which is the BEST description of toil?
A. Work that takes a long time to complete
B. Work that is manual, repetitive, and devoid of enduring value
C. Work that is exhausting
D. Work that is complex and difficult to do manually
Question 3
What is Agile Service Management?
A. A cultural movement that aims to increase software delivery velocity and improve service reliability
B. A discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems
C. A framework that ensures that service management processes reflect Agile values and are designed with 'just enough' control and structure
D. A production philosophy that focuses on reducing waste and improving the flow of processes to improve overall customer value
Question 4
Which statement about the Process Startup is TRUE?
A. Attendance is limited to Team members
B. All of the above
C. It is a status meeting
D. It is an inspection of progress toward the Sprint Goal
Question 5
How does the Agile Service Manager serve the Team?
A. Removing impediments to their progress
B. All of the above
C. Writing clear user stories
D. Ensuring the Team is customer-focused
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: A |
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