Last Updated: Sep 11, 2026
No. of Questions: 26 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Walking into the testing center cold is a gamble. The Actual4Cert desktop and online test engines recreate the timed pressure of the ITILSC-OSA日本語 exam, so the EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) format already feels familiar on test day in 2026.
| Certification Vendor: | EXIN / PeopleCert (ITIL Framework) |
|---|---|
| Exam Name: | ITIL Service Capability Operational Support and Analysis Exam |
| Exam Number: | ITILSC-OSA |
| Real Exam Qty: | 8 |
| Related Certifications: | Other ITIL Intermediate Capability Modules ITIL Foundation Certificate in IT Service Management ITIL Service Capability SOA |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Passing Score: | 70% (28/40) |
| Exam Format: | Scenario-Based Questions, Multiple Choice |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored exam (scenario-based multiple choice) taken at an authorized test center or online via an accredited testing partner.:contentReference[oaicite:1]{index=1} |
| Pre Condition: | Must hold ITIL Foundation Certificate in IT Service Management (or equivalent) to be eligible to sit the exam; formal training from an accredited provider is recommended.:contentReference[oaicite:0]{index=0} |
| Official Syllabus URL: | https://www.exin.com/itil-certification/ |
| Section | Objectives |
|---|---|
| Incident Management | - Incident Management Process
|
| Event Management | - Event Management Process
|
| Problem Management | - Problem Management Process
|
| Access Management | - Access Management Process
|
| Service Desk | - Service Desk Function
|
| Introduction to Operational Support and Analysis | - Overview of OSA in ITIL Service Lifecycle
|
| Functions and Roles | - Operational Roles & Functions
|
| Request Fulfilment | - Request Fulfilment Process
|
| Technology and Implementation Considerations | - Technology in OSA
|
The EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) exam (exam code ITILSC-OSA日本語) is the official EXIN exam that leads to the ITIL OSA certification, sitting at the Intermediate / Capability level of the EXIN certification track. It is also connected with ITIL Foundation Certificate in IT Service Management, ITIL Service Capability SOA, Other ITIL Intermediate Capability Modules. If this is the credential you are working toward, the 26 practice questions at Actual4Cert map directly to its objectives.
The EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) exam includes 8 questions, and you have 90 minutes to complete them. Divide the time limit by the question count and you get a tight average pace per item, so train yourself to flag time-consuming questions and return to them later instead of getting stuck. Before test day, run at least one full timed session in the Actual4Cert test engine under the same limits — the clock should never surprise you.
According to EXIN, candidates should meet the following before registering: Must hold ITIL Foundation Certificate in IT Service Management (or equivalent) to be eligible to sit the exam; formal training from an accredited provider is recommended.:contentReference[oaicite:0]{index=0}. Requirements can change, so confirm the latest details on the official exam page before you register.
Yes. A free PDF demo of the ITILSC-OSA日本語 practice questions is available to download, so you can judge the format and quality before paying anything. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount.
Your order is covered by a conditional 100% money-back guarantee: if you take the corresponding exam within 60 days of purchase and do not pass, you may apply for a full refund. Exams taken within 3 days of purchase are not eligible, nor are free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scanned enrollment slip and your official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer to keep studying? You can instead exchange your purchase for two free products of equal value while keeping the update service on your original one. Delivery itself is immediate: your product unlocks for instant download right after payment and a copy is emailed to you within a minute — if nothing arrives within 2 hours, contact our support team. There is no limit on the number of computers you can install it on.
The EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) blueprint is divided into 9 major domains, starting with Introduction to Operational Support and Analysis, Functions and Roles, and Technology and Implementation Considerations. The full breakdown, including every subdomain and its weighting, is listed in the Exam Topics section above — review it against your own weak areas before scheduling the exam.
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