Try and practice the latest Salesforce : B2C-Solution-Architect real questions & answers
Last Updated: Sep 03, 2026
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From a free demo to 365 days of updates and a clear money-back policy, Actual4Cert covers the whole Salesforce Certified B2C Solution Architect preparation cycle in one place. If the B2C-Solution-Architect exam is on your 2026 roadmap, the 154 practice questions here are the fastest way to find out where you stand.
Salesforce B2C-Solution-Architect Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified B2C Solution Architect |
| Exam Number: | B2C-Solution-Architect (Arch-302) |
| Exam Price: | USD 400 + applicable taxes |
| Certificate Validity Period: | Valid indefinitely, requires annual maintenance modules |
| Passing Score: | 63% |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 60-65 |
| Exam Format: | Multiple-select, Multiple-choice |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Data Architect Salesforce Certified Platform App Builder Salesforce Certified Integration Architect |
| Recommended Training: | Trailhead Preparation |
| Exam Registration: | Official Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at Pearson VUE testing centers |
| Pre Condition: | Must hold: Salesforce Certified Platform App Builder, Salesforce Certified Data Architect, Salesforce Certified Integration Architect |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-b2c-solution-architect---Arch-302 |
Salesforce B2C-Solution-Architect Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture Design | 18% | - Define multi-cloud and integration patterns - Design scalable, secure, and compliant architectures - Address performance, scalability, and resilience |
| Topic 2: Functional Capabilities and Business Value | 7% | - Map Salesforce product capabilities to use cases - Evaluate value and fit of multi-cloud solutions |
| Topic 3: Integration | 23% | - Design integration strategies and APIs - Manage event-driven and batch integrations - Implement identity and access management |
| Topic 4: Data Models and Management | 25% | - Handle data security, privacy, and residency - Model data across clouds and systems - Manage data governance, quality, and lifecycle |
| Topic 5: Discovery and Customer Success | 27% | - Identify systems of record, risks, and constraints - Facilitate customer engagement and requirements gathering - Align solutions with business needs and outcomes |
Common Questions About the Salesforce Certified B2C Solution Architect
The Salesforce Certified B2C Solution Architect exam is the official Salesforce assessment behind the Salesforce Certified B2C Solution Architect credential, which sits at the Expert / Advanced Professional level. Passing it confirms that your skills meet the vendor's current requirements rather than a textbook outline. It also connects with related certifications such as Salesforce Certified Platform App Builder, Salesforce Certified Data Architect, Salesforce Certified Integration Architect, so it can anchor a broader certification path.
According to the official exam information, the Salesforce Certified B2C Solution Architect exam includes 60-65 questions and gives you 120 minutes to complete them. Treat that as a pacing exercise, not just a knowledge check: bank the questions you know first, flag the ones that stall you, and circle back instead of burning minutes on a single item. Before test day, run at least one full timed session in the Actual4Cert desktop or online test engine, so the clock never feels unfamiliar when it counts.
To pass the Salesforce Certified B2C Solution Architect exam you need 63%, and the official registration fee is USD 400 + applicable taxes. Keep one thing in mind: a failed attempt is not discounted, so retaking the exam means paying USD 400 + applicable taxes again in full. A practical safeguard is to sit a complete Actual4Cert practice test a week or two before your exam date; if your timed scores are not sitting comfortably above the passing mark, consider pushing your booking back and drilling the weak domains first.
The official prerequisites for the Salesforce Certified B2C Solution Architect exam are as follows: Must hold: Salesforce Certified Platform App Builder, Salesforce Certified Data Architect, Salesforce Certified Integration Architect. Requirements can change over time, so confirm the details on the official Salesforce exam page at https://trailheadacademy.salesforce.com/certificate/exam-b2c-solution-architect---Arch-302 before you book your seat.
You can register through the official channels listed below:
Exam delivery: Online proctored or onsite at Pearson VUE testing centers.
Salesforce points candidates toward the following official training options:
Official training builds the theory; the 154 practice questions from Actual4Cert show you how that theory appears in exam-style items, which is where most study plans actually pay off.
Yes. A free PDF demo of the Salesforce Certified B2C Solution Architect practice questions is available on the Actual4Cert samples page, so you can check the question style and difficulty before spending anything. Every purchase also includes 365 days of free updates, and if your product expires after that period, you can extend the update service from your member zone at 50% off.
If you take the B2C-Solution-Architect exam within 60 days of your purchase and do not pass, Actual4Cert offers a 100% money-back guarantee: send a scanned copy of your exam enrollment slip together with the official Score Report PDF within two days of your exam date, and the refund is processed within seven days. The candidate name must match the payer name, and the guarantee does not apply to exams taken within three days of purchase, to material that was downloaded without the exam actually being taken, or to free materials and expired orders. Prefer to keep studying instead? You can exchange your purchase for two additional exam products of equal value, free of charge, while keeping the update service on your original product. Delivery itself is instant: the download link is emailed within one minute of payment, and if nothing arrives within two hours, our support team will sort it out. There is no limit on how many computers you install the material on.
The Salesforce Certified B2C Solution Architect syllabus is organized into 5 domains. The leading areas include Integration (23%), Architecture Design (18%), and Discovery and Customer Success (27%). For the complete, topic-by-topic breakdown, scroll up to the Exam Topics section above.
Salesforce Certified B2C Solution Architect Sample Questions:
Question 1
Refer to the exhibit.
A beauty brand is planning to re-platform their existing website onto B2C Commerce. As part of the re- platform they will create a new social community where beauty insiders can view how-to videos, share tips, and favorite products. As part of the overall solution, the beauty brand is going to implement 82C Commerce, Experience Cloud, and Salesforce Identity.
Each beauty insider can store and update important profile and commerce information like email, phone number, beauty preferences, and saved addresses.
Which application should a Solution Architect recommend to set up the primary profile after reviewing the workflow and attempting to minimize migration of customer profile data?
A. Service Cloud
B. Salesforce Identity
C. B2C Commerce
D. Experience Cloud
Question 2
A company had strong new-customer growth for the year but has noticed that lifetime value has been declining. They want to run automated re-engagement campaigns with customers who made purchases in the last 24 months but are unsure of where to start. They have Service Cloud, Marketing Cloud, and B2C Commerce implemented and recently began using CRM Analytics.
Which two recommendations should a Solution Architect provide to the company to improve the success of the automated campaign?
Choose 2 answers
A. Configure Einstein Recommendations in Marketing Cloud to automate segment generation for Journey Builder
B. Use SMS as a channel due to its significantly higher engagement rate as compared to email
C. Use CRM Analytics to analyze customer engagement history over the last 24 months
D. Generate personalized coupon codes in B2C Commerce and send them through Marketing Cloud to be able to effectively track impact of campaigns
Question 3
A company is seeing an increased volume of customers browsing for higher-value items, as well as longer consideration times before customers place orders based on what is in their shopping carts.
What are two tactics that a Solution Architect could recommend to increase checkouts and decrease the time from adding items to completing a checkout?
Choose 2 answers
A. Enable customer service agents to update and complete a cart transaction on behalf of the customer.
B. When the cart value reaches a certain value, push a chat request to assist the customer with the checkout process.
C. Enable customer service agents to enroll customers in an Abandoned Cart Journey in Marketing Cloud if an interaction does not result in the processing of an order.
D. Monitor the cart items and time since it has been active in B2C Commerce and send a reminder and checkout incentive 18 hours after the cart was last modified.
Question 4
An organization has separate support teams that work with customers based on their tier level. Tier levels are based on the amount of money a customer spends. The organization wants incoming support cases to automatically be routed to the correct team based on their tier level.
Which two options should a Solution Architect configure to accomplish this?
Choose 2 answers
A. Assignment Rules
B. Auto Response Rules
C. Queues
D. Support Processes
Question 5
A company wants to use the Satesforce Platform to enable personalized l-l marketing, an online ordering platform, and a customer-centric support solution for their service agents. The goal of the company is to provide an end-to-end customer centric and personalized experience.
What is an example artifact that can be used to ensure the company understands the systems involved in the solution'
A. Reference architecture
B. Product backlog
C. Journey map
D. Storefront wireframes
Solutions:
| Question 1 Answer: C | Question 2 Answer: A,B | Question 3 Answer: C,D | Question 4 Answer: A,C | Question 5 Answer: A |
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