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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit provides after-school programs to historically underserved youth. The nonprofit wants to track each program and the status of youth enrolled in the program.
Which set of objects within the Program Management Module should a consultant use to track the programs and enrollments?

A) Programs and Contacts
B) Programs and Program Engagements
C) Programs and Attendance
D) Program Engagements and Program Cohorts

2. A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?

A) Set up NPSP Levels for the categories based on Total Gifts This Year.
B) Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.
C) Create a picklist field that will display the categories based on the Total Gifts This Year field.

3. A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time.
How should the consultant configure Salesforce to meet the requirement?

A) Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.
B) Use the Job Recurrence Schedule functionality In Volunteers for Salesforce to create the volunteers' schedules.
C) Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.
D) Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records In Volunteers for Salesforce.

4. A consultant is assisting a nonprofit in its data integration and mapping between two systems. The consultant is unsure when a particular field was added to NPSP.
Where can the consultant find the NPSP version number for the field in question?

A) Schema Builder
B) NPSP Data Dictionary
C) NPSP package details
D) Custom field definition detail

5. A nonprofit using NPSP performs m-person case management for new and existing clients in the field. When case managers return to the office, they need to enter over 100 contacts from a spreadsheet, and then create a Case for each.
What should the consultant recommend to meet the requirement?

A) Use Data Import Wizard to insert Contacts and related Cases.
B) Create a web-to-case form that case managers will use to record the contact details.
C) Configure NPSP Data Importer to upsert Contacts with related Cases.
D) Install Case Management to upsert Contacts and relate them to Cases.

Solutions: