Try and practice the latest HP : HP2-I14 real questions & answers
Updated: Jul 25, 2026
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HP HP2-I14 Exam Overview:
| Certification Vendor: | Hewlett-Packard (HP) |
| Exam Name: | Selling HP Supplies 2020 |
| Exam Number: | HP2-I14 |
| Passing Score: | Typically 60%-70% |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 30-40 |
| Related Certifications: | HP2-I15 Selling HP Business Personal Systems Hardware 2020 HP2-I17 Selling HP Printing Hardware 2020 HP2-I73 Selling HP Retail and Hospitality Solutions 2024 |
| Exam Price: | Varies by region (paid exam) |
| Exam Format: | Multiple-choice, Drag-and-drop |
| Available Languages: | English |
| Sample Questions: | HP HP2-I14 Sample Questions |
| Exam Way: | Online (Pearson VUE / HP testing platform) |
| Pre Condition: | None mandatory; recommended sales or supplies training |
| Official Syllabus URL: | https://www.credly.com/org/hp-university/badge/hp-sales-certified-supplies-2020 |
HP HP2-I14 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Supplies Product Knowledge | - Identify and differentiate HP supplies offerings - Understand quality and value propositions of Original HP supplies |
| Sales Positioning and Solutions | - Positioning HP supplies solutions against competitors - Recommending appropriate supplies solutions to customers |
| Customer Engagement and Relationship | - Consultative sales skills in HP supplies context - Managing customer relationships and opportunities |
HP Selling HP Supplies 2020 Sample Questions:
1. Match the printing supplies term on the left with its definition on the right.
2. A new SMB customer tells you that they can't afford Original HP ink supplies for their daily in-house printing jobs. How should you respond?
A) Explain the Original HP ink supplies purchased in bulk actually cost less than non-HP ink supplies.
B) Point out that by using Original HP ink supplies, they can avoid costly reprints, wasted paper, and wasted time.
C) Share studies that show the savings gained from working directly with HP as a trusted supplier of printing supplies.
D) Compare the time spent refilling used ink cartridges with the amount of time spent ordering Original HP ink supplies directly from HP.
3. How do HP Customer Delivery Inspections (CDIs) protect enterprise and public-sector customers?
A) by examining suspicious large or mid-sized purchases for counterfeit and illicit products
B) by holding free seminars to educate customers about the counterfeiting dangers and ways to detect counterfeit products
C) by assessing public tenders and related bids tor suspicious supplier names used in the bill of materials
D) by certifying distribution vendors that have installed security measures at their warehouses and on their delivery vehicles
4. Which print cartridge recycling option does HP offer?
A) HP has installed recycling kiosks in Fortune 500 companies for convenient return of used supplies.
B) In each Original HP print cartridge package, HP includes prepaid shipping labels for free and convenient return of empty cartridges.
C) In some countries, HP customers can order free recycling envelopes and boxes with pre-paid shipping.
D) HP has authorized recycling partners in more than 50 countries that will send brand new ink cartridges when customers return empty ones.
Solutions:
| Question # 1 Answer: Only visible for members | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: C |
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