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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. A small organization that is implementing an ISMS based on ISO/lEC 27001 has decided to outsource the internal audit function to a third party. Is this acceptable?

A) No, the outsourcing of the internal audit function may compromise the independence and impartiality of the internal audit team
B) Yes, outsourcing the internal audit function to a third party is often a better option for small organizations to demonstrate independence and impartiality
C) No, the organizations cannot outsource the internal audit function to a third party because during internal audit, the organization audits its own system

2. Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information.
Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out- of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Based on scenario 2, Beauty should have implemented (1)_____________________________ to detect (2)
_________________________.

A) (1) An access control software, (2) patches
B) (1) An intrusion detection system, (2) intrusions on networks
C) (1) Network intrusions, (2) technical vulnerabilities

3. Scenario 6: Skyver offers worldwide shipping of electronic products, including gaming consoles, flat-screen TVs. computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001.
Colin, the company's best information security expert, decided to hold a training and awareness session for the personnel of the company regarding the information security challenges and other information security- related controls. The session included topics such as Skyver's information security approaches and techniques for mitigating phishing and malware.
One of the participants in the session is Lisa, who works in the HR Department. Although Colin explains the existing Skyver's information security policies and procedures in an honest and fair manner, she finds some of the issues being discussed too technical and does not fully understand the session. Therefore, in a lot of cases, she requests additional help from the trainer and her colleagues What is the difference between training and awareness? Refer to scenario 6.

A) Training helps acquire certain skills, whereas awareness develops certain habits and behaviors.
B) Training helps transfer a message with the intent of informing, whereas awareness helps change the behavior toward the message
C) Training helps acquire a skill, whereas awareness helps apply it in practice

4. FinanceX, a well-known financial institution, uses an online banking platform that enables clients to easily and securely access their bank accounts. To log in, clients are required to enter the one-lime authorization code sent to their smartphone. What can be concluded from this scenario?

A) FinanceX has implemented an integrity control that avoids the involuntary corruption of data
B) FinanceX has implemented a securityControl that ensures the confidentiality of information
C) FinanceX has incorrectly implemented a security control that could become a vulnerability

5. Scenario 9: OpenTech provides IT and communications services. It helps data communication enterprises and network operators become multi-service providers During an internal audit, its internal auditor, Tim, has identified nonconformities related to the monitoring procedures He identified and evaluated several system Invulnerabilities.
Tim found out that user IDs for systems and services that process sensitive information have been reused and the access control policy has not been followed After analyzing the root causes of this nonconformity, the ISMS project manager developed a list of possible actions to resolve thenonconformity. Then, the ISMS project manager analyzed the list and selected the activities that would allow the elimination of the root cause and the prevention of a similar situation in the future. These activities were included in an action plan The action plan, approved by the top management, was written as follows:
A new version of the access control policy will be established and new restrictions will be created to ensure that network access is effectively managed and monitored by the Information and Communication Technology (ICT) Department The approved action plan was implemented and all actions described in the plan were documented.
Based on scenario 9, OpenTech has taken all the actions needed, except____________.

A) Corrective actions
B) Preventive actions
C) Permanent corrections

Solutions: