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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. A centralized IT department is adopting site reliability engineering to increase the resilience and performance of IT systems.
What is this an example of?

A) High-velocity IT
B) IT transformation
C) Digital transformation
D) Digital technology

2. An organization is designing a new digital service and wants to base its decisions on a deep understanding of customer needs, rapidly producing and testing prototypes with real users.
Which approach is being applied?

A) Chaos engineering
B) Design thinking
C) Value stream mapping
D) Continuous integration

3. An IT department is planning to make significant investments in new testing technology that will enable them to provide more reliable services.
What does this situation describe?

A) Digital organization
B) IT transformation
C) High velocity IT
D) Digital transformation

4. An organization says it wants to become "high velocity," so it instructs all teams to release changes faster. As a result, failed changes increase, employees feel pressured, and customers complain about instability.
What is the BEST conclusion?

A) The organization has focused on speed without balancing other HVIT objectives
B) The organization should separate development and operations teams completely
C) The organization should stop using automation tools
D) The organization should continue, because velocity always increases value

5. A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
Which technique will BEST support the software development team in resolving these issues?

A) Chaos engineering
B) Minimal viable product
C) Kanban
D) Continual business analysis

Solutions: