Try and practice the latest Avaya : 33810X real questions & answers
Updated: Jul 17, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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Avaya Aura® Contact Center Solution Design Sample Questions:
1. During a discovery conversation with a satellite television provider, a sales person learned that the business pain point of multi channel contact center capabilities are now a basic requirement, along with queuing, routing, tracking, and reporting of inbound, outbound, and blended calls.
Which value proposition would you use?
A) Avaya Aura® Contact Center solutions allow businesses to leverage Avaya customer experience management leadership In a solution that Is fit for purpose.
B) Avaya Aura® Contact Center solutions enable blended multichannel capabilities that can help to Improve customer experiences. Increase revenue, and customer lifetime value.
C) Avaya Aura® Contact Center solutions extend Avaya's Innovation In customer experience management to businesses, with the simplicity and value they require.
D) Avaya Aura® Contact Center solutions enable blended multichannel so businesses can leverage Avaya customer experience management leadership In a solution that is optimized for use with Avaya Aura®.
2. The IT manager installed AACC on physical servers. Which identifier is used for the creation of licenses?
A) MAC Address
B) IP Address
C) Host ID
D) Customer name
3. The IT manager installed AACC on virtualized servers. Which identifier is used for the creation of licenses?
A) MAC address
B) Host ID
C) IP address
D) Customer name
4. A sales representative is preparing for a customer presentation with market trends for Avaya Aura® Contact Center administration tools and applications.
Which two market trends should be Included? (Choose two.)
A) Evolution of the Contact Center agent
B) Engaging customers on their terms
D B) Customers initiating calls into the Contact Center by telephone only
C) Contact Center data gathered from generic reports only
5. Avaya One Source has orderable quotes for the Greenfield customer and existing customer.
How can a quote from Avaya One Source -Order center be placed as an order?
A) By using Sales Force Updates
B) By using Create Proposal SSR
C) By using Create Upload Order SSR
D) By using Create Order
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B,C | Question # 5 Answer: A |
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