Try and practice the latest Nortel : 920-326 real questions & answers
Updated: Oct 02, 2026
No. of Questions: 73 Questions & Answers with Testing Engine
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Nortel 920-326 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | NNCDS-Symposium Contact Center Portfolio |
| Exam Number: | 920-326 |
| Available Languages: | English |
| Exam Format: | Multiple Choice Questions (MCQ) |
| Real Exam Qty: | 70–90 (varies by source; commonly ~73–85) |
| Related Certifications: | Nortel NCSS Certification Track Symposium Contact Center Server Certifications |
| Sample Questions: | Nortel 920-326 Sample Questions |
| Exam Way: | Computer-based exam (testing center or proctored delivery depending on provider) |
| Pre Condition: | No strict prerequisite is consistently documented; familiarity with Nortel Symposium Contact Center systems is recommended. |
Nortel 920-326 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration | - Configuration and maintenance
|
| Reporting and Performance Management | - Call center reporting tools
|
| Call Routing and Queue Management | - Routing strategies
|
| Agent and Supervisor Operations | - Agent configuration and behavior
|
| Symposium Contact Center Architecture | - System architecture and components
|
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