Updated: Sep 29, 2026
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| Certification Vendor: | Nortel Networks (legacy / Avaya Communications Server lineage) |
|---|---|
| Exam Name: | Nortel Communication Server 1000 Upgrades to Release 5.0 for Technicians |
| Exam Number: | 922-097 |
| Related Certifications: | Nortel CS 1000 Installation and Maintenance Avaya Aura / CS 1000 Migration Track Nortel CS 1000 Administration |
| Exam Format: | Scenario-based questions, Multiple choice |
| Available Languages: | English |
| Exam Duration: | 90-120 |
| Recommended Training: | Avaya CS 1000 Training Programs |
| Exam Registration: | Avaya Certification / Training Portal |
| Sample Questions: | Nortel 922-097 Sample Questions |
| Exam Way: | Typically proctored certification exam (onsite or authorized testing center depending on provider at the time) |
| Pre Condition: | Recommended prior experience with Nortel CS 1000 installation, administration, and maintenance concepts |
| Official Syllabus URL: | https://www.avaya.com |
| Section | Objectives |
|---|---|
| System Configuration After Upgrade | - Post-upgrade validation and system testing - Feature reconfiguration and verification |
| Software Upgrade Procedures | - Upgrade sequencing and execution steps - Patch management and software loading |
| CS 1000 System Architecture Overview | - Release 5.0 architecture changes and enhancements - Core system components (Call Server, Signaling Server, Media Gateway) |
| Upgrade Planning and Preparation | - Backup and rollback procedures - Pre-upgrade system checks and compatibility requirements |
| Troubleshooting and Maintenance | - System logs and diagnostics interpretation - Common upgrade issues and resolution techniques |
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