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HP HP2-B117 Exam Overview:

Certification Vendor:HP
Exam Name:Selling Imaging and Printing Fundamentals
Exam Number:HP2-B117
Exam Format:Multiple Choice
Related Certifications:HP Sales Certified
Available Languages:English
Sample Questions:HP HP2-B117 Sample Questions
Exam Way:Typically delivered through HP/Pearson VUE authorized testing channels or HP partner certification platform, depending on program availability.
Pre Condition:No formal prerequisite exam was publicly specified.

HP HP2-B117 Exam Syllabus Topics:

SectionObjectives
Topic 1: Imaging and Printing Portfolio Fundamentals- Core printing technologies
  • 1. Consumables and supplies
    • 2. Printing methods and terminology
      - HP imaging and printing product families
      • 1. Laser printers
        • 2. Multifunction printers
          • 3. Inkjet printers
            Topic 2: Customer Needs Analysis- Solution recommendation
            • 1. Matching products to customer profiles
              • 2. Cost and productivity considerations
                - Customer environment evaluation
                • 1. Home and small business scenarios
                  • 2. Enterprise printing requirements
                    Topic 3: HP Printing Solutions and Services- Value-added solutions
                    • 1. Workflow and document management
                      • 2. Mobile and network printing
                        - Support services
                        • 1. HP Care Pack services
                          • 2. Managed printing concepts
                            Topic 4: Competitive Positioning and Sales Fundamentals- Sales positioning
                            • 1. Identifying customer benefits
                              • 2. Recommending appropriate solutions
                                - HP competitive advantages
                                • 1. Reliability and total cost of ownership
                                  • 2. Product differentiation

                                    HP Selling Imaging and Printing Fundamentals Sample Questions:

                                    Question #1

                                    What are HP Managed Print Services?

                                    • A. An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays
                                    • B. An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs
                                    • C. An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing
                                    • D. An HP software program that remotely manages what end users are printing
                                    Reveal Solution  Discussion  0

                                    Correct Answer: B  🗳️

                                    Question #2

                                    Which product is an HP imaging and printing management solution?

                                    • A. HP Managed Print Services
                                    • B. HP ePrint
                                    • C. HPPCL6
                                    • D. HP Web Jetadmin
                                    Reveal Solution  Discussion  0

                                    Correct Answer: D  🗳️

                                    Question #3

                                    Which traditional concept about Inkjet printers is no longer true with HP OfficeJet Pro X printers and MFPs?

                                    • A. Inkjet printers cost more to print per page than LaserJet printers do.
                                    • B. Inkjet printers are generally more suited for printing photographs.
                                    • C. Inkjet printers require more time for the ink to dry.
                                    • D. Inkjet printers generally use less energy than Laser printers do.
                                    Reveal Solution  Discussion  0

                                    Correct Answer: A  🗳️

                                    Question #4

                                    What is HP Digital Sending Software?

                                    • A. Cloud-based digital sending functionality
                                    • B. Digital sending functionality that is embedded in an HP MFP or scanner
                                    • C. Server-based digital sending functionality
                                    • D. Digital sending functionality that includes TWAIN scanning
                                    Reveal Solution  Discussion  0

                                    Correct Answer: C  🗳️

                                    Question #5

                                    Which feature is unique to HP ePrint Enterprise?

                                    • A. Enables Apple iOS devices to print directly to the HP imaging and printing device
                                    • B. Enables mobile devices to print via email to eliminate the need to connect to the device
                                    • C. Installed behind the company firewall for added control and security
                                    • D. Enhances the workflow functionality that is built into HP MFPs and | some HP printers
                                    Reveal Solution  Discussion  0

                                    Correct Answer: B  🗳️

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