Try and practice the latest EXIN : ITILSC-OSA日本語 real questions & answers
Updated: Sep 11, 2026
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EXIN ITILSC-OSA日本語 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL Service Capability Operational Support and Analysis Exam |
| Exam Number: | ITILSC-OSA |
| Related Certifications: | ITIL Expert ITIL Intermediate Capability Stream ITIL V3 Foundation |
| Exam Price: | 399 USD |
| Real Exam Qty: | 8 scenario-based, gradient-scored |
| Available Languages: | Japanese, German, Danish, Brazilian Portuguese, English, Spanish (Latin America), French |
| Exam Format: | Gradient scoring, Closed-book, Scenario-based multiple-choice |
| Certificate Validity Period: | 3 years |
| Passing Score: | 70% (28/40 points) |
| Exam Duration: | 90 (120 for non-native language) |
| Recommended Training: | AXELOS Official Syllabus EXIN Accredited Training Providers |
| Exam Registration: | EXIN Official Registration |
| Sample Questions: | EXIN ITILSC-OSA日本語 Sample Questions |
| Exam Way: | Online proctored or at accredited test centers |
| Pre Condition: | Hold ITIL V3 Foundation or ITIL 4 Foundation; 30 hours accredited training recommended; 2–4 years ITSM experience desirable |
| Official Syllabus URL: | https://www.exin.com/en/exams/itil-service-capability-operational-support-and-analysis-itilsc-osa |
What is the duration of the ITILSC-OSA Exam
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
- Passing Score: 28 marks
Difficulty in writing ITILSC-OSA Exam
This is exam is very difficult for those candidates who don't practice during preparation and candidates need a lab for practicing. Then practical exposure is much required to understand the contents of the exam. So, if anyone is associated with some kinds of an organization where he has opportunities to practice but if you can't afford the lab and don't have time to practice. So, Actual4Cert is the solution to this problem. We provide the best ITILSC-OSA exam dumps and practice test for your preparation. ITILSC-OSA exam dumps to ensure your success in ITILSC-OSA exam at first attempt. Our ITILSC-OSA exam dumps are updated on regular basis. Actual4Cert has the combination of PDF and VCE file that will be much helpful for candidates in passing the exam. Actual4Cert provides verified questions with relevant answers which will be asked from candidates in their final exam. So, it makes it for candidates to get good grades in the final exam and one of the best features is we also provide ITILSC-OSA exam dumps in PDF format which is candidates can download and study offline.
Certification Path
The ITILSC-OSA certification includes only one ITILSC-OSA certification exam.
ITIL Intermediate Qualification: Operational Support and Analysis (OSA) is a piece of the ITIL Service Capability work stream domain. It is designed to evaluate the competence of the professionals in applying OSA practices to the support and resolution of the lifecycle of service management. It covers the following Information Technology Infrastructure Library role, process as well as function areas: request fulfillment, event management, problem management, management of IT operations, management of incidents, application management, access management, and technical management.
EXIN ITILSC-OSA日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Desk and Technical/Application/IT Operations Management | 10% | - Technical management activities - IT operations control and facilities management - Application management practices - Service desk functions and structure |
| Request Fulfillment | 10% | - Process and activities - Purpose and scope - Request models and automation |
| Technology and Implementation Considerations | 5% | - Tools and automation - Challenges and risks - Critical success factors |
| Problem Management | 15% | - Proactive and reactive activities - Known errors and workarounds - Root cause analysis techniques |
| Incident Management | 20% | - Objectives and scope - Process flow and activities - Prioritization and escalation - Interfaces and KPIs |
| Access Management | 10% | - Purpose and policies - Process steps and controls - Compliance and security |
| Event Management | 15% | - Activities and processes - Metrics and interfaces - Purpose, scope, principles |
| Operational Support and Analysis Principles | 15% | - Core concepts and terminology - Service Operation lifecycle context - Business value and optimization |
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