Try and practice the latest Salesforce : Slack-Admn-201 real questions & answers

Salesforce Slack-Admn-201 Exam Overview:

Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan.
Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools.
What is the first step you should take to ensure that communications remain compliant for your company?
(Select the best answer.)

A) Implement a 24-hour retention policy in Slack to ensure that sensitive communications are removed within a day.
B) Meet with your compliance and legal teams to set policies for Slack at your company.
C) Implement eDiscovery within Slack to ensure that all communications are archived.
D) Promote a member of your compliance team to Org Owner.

2. You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)

A) Advise Workspace Admins to direct all members to Slack's website to review new features.
B) Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
C) Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
D) Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.

3. You built a workflow using Workflow Builder that shares onboarding info with project team members.
The project has pivoted, and the onboarding workflow info is outdated.
How do you ensure new team members receive the correct information?

A) Download the workflow file, edit the JSON file, and import the updated workflow file.
B) Delete your workflow and create a new workflow with the updated project information.
C) Unpublish your workflow, modify the workflow steps, and republish your workflow.
D) Add a new step to your workflow calling out what has changed since the previous iteration.

4. In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)

A) A manager is actively brainstorming with the leadership team on new department initiatives.
B) A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.
C) A project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
D) A manager schedules time to thoroughly review a product release with their team.

5. Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?

A) Work closely with the executive team, and have them mandate public channel usage.
B) Encourage executives to model this behavior and communicate in public channels themselves.
C) Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
D) Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.

Solutions: