Last Updated: Aug 16, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Team Engagement Solutions Overview | 20% | - Benefits and business value - Avaya portfolio and product offerings - Introduction to Avaya Team Engagement Solutions |
| Topic 2: Unified Communications and Collaboration (UC&C) | 25% | - Avaya Equinox and Aura solutions - Collaboration tools and endpoints - UC&C architecture and components - Integration with third-party applications |
| Topic 3: Solution Selling and Customer Engagement | 10% | - Solution recommendation and positioning - Value proposition and ROI analysis - Customer requirement analysis |
| Topic 4: Deployment and Management | 25% | - Security, compliance, and troubleshooting - Solution design and sizing - Virtualization and survivability - Administration, maintenance, and licensing |
| Topic 5: Contact Center Solutions | 20% | - Routing, queuing, and call handling - Reporting, analytics, and workforce optimization - Avaya Aura Contact Center overview |
1. A customer was reading about Avaya IX Room Systems and calls you to ask several questions. they know that one of the unique features of XT5000 is 1080p60 dual video, but does not understand what the function of dual video is.
What would you tell the customer about dual video?
A) It allows the content to be on one display and video of the users on a second
B) It allows the HD content to contain motion that can span across two displays
C) It allows the simultaneous sending and receiving of content and video
D) It allows the location to see more of the participants using a second display when the number exceeds the capacity of a single display
2. One of the members of your account team, read that the Scopia Elite MCU supports an Auto Attendant function. The team member is confused about why an MCU needs an Auto attendant feature.
Which statement about the auto attendant function is true?
A) It provides a "waiting room" prior to the moderator joining the call.
B) It greets or welcomes the user.
C) It provides options for the user's video layout.
D) It provides a menu of the current meetings that the user can join.
3. Which of the following two are reasons why a customer might choose the Avaya One Cloud-ReadyNow solution? (Choose two)
A) To have a technology transformation with a limited capital outlay
B) To virtualize their Avaya Core in their own VMware infrastructure
C) To eliminate expensive hardware and support costs
D) To centralize Avaya aura in the customers data center
E) To avoid a monthly rate card driven bill
4. For an existing customer with existing Elite 6000 MCUs, what are two reasons they would want to add an Avaya Equinox Media Server? (Choose two)
A) To add Gatekeeper functionality
B) To add Web Collaboration functionality
C) To add Streaming and Recording functionality
D) To add B2BUa functionality
E) To add WebRTC Gateway functionality
5. Avaya Equinox Attendant provides information from a database lookup for each incoming call. In addition to the call details and call history, information through notes is available.
Who can see or create these notes?
A) All notes can only be seen by the original author
B) Notes can be created by any Avaya Equinox Attendant user.
C) Notes can be created by any Avaya equinox user.
D) Notes can be created by any Avaya aura user.
E) All notes can be seen by any Avaya Equinox Attendant user
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B,D | Question # 4 Answer: B,E | Question # 5 Answer: B |
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