Last Updated: Aug 28, 2026
No. of Questions: 96 Questions & Answers with Testing Engine
Download Limit: Unlimited
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The Avaya Aura® Core Components Support Certified exam has a reputation for catching even experienced professionals off guard. Actual4Cert turns that challenge into a manageable plan with 96 targeted 72201X practice questions updated for 2026.
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Core Components Support Certified Exam 72201X |
| Exam Number: | 72201X |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Related Certifications: | Avaya Aura Administration Avaya Aura Core Components Implementation |
| Recommended Training: | Avaya Aura Core Components Training |
| Exam Registration: | Pearson VUE Avaya Exams Avaya Learning |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based exam delivered via Pearson VUE testing centers or online proctoring (availability may vary by region). |
| Pre Condition: | Recommended experience with Avaya Aura platform administration and basic networking/VoIP concepts. |
| Official Syllabus URL: | https://www.avaya.com |
| Section | Objectives |
|---|---|
| Topic 1: Messaging and Unified Communications | - UC application integration concepts - Voicemail and messaging integration |
| Topic 2: Troubleshooting and Maintenance | - System monitoring and performance analysis - Fault isolation and diagnostic tools |
| Topic 3: Communication Manager | - User administration and endpoints - Call routing and feature configuration |
| Topic 4: Avaya Aura Core Architecture | - Core services and communication flows - System architecture and components overview |
| Topic 5: Session Manager | - SIP routing and session handling - Integration with enterprise telephony services |
| Topic 6: System Manager | - Security and user provisioning - System configuration and management |
The Avaya Aura® Core Components Support Certified exam (exam code 72201X) is the official Avaya exam that leads to the Avaya Aura Core Components Support Certified certification, sitting at the Professional level of the Avaya certification track. It is also connected with Avaya Aura Core Components Implementation, Avaya Aura Administration. If this is the credential you are working toward, the 96 practice questions at Actual4Cert map directly to its objectives.
According to Avaya, candidates should meet the following before registering: Recommended experience with Avaya Aura platform administration and basic networking/VoIP concepts.. Requirements can change, so confirm the latest details on the official exam page before you register.
You can register for the Avaya Aura® Core Components Support Certified exam through the official channels below:
Exam delivery: Computer-based exam delivered via Pearson VUE testing centers or online proctoring (availability may vary by region)..
Avaya lists the following official training options for this exam:
Formal training builds the theory; pair it with the 96 practice questions from Actual4Cert to find out whether you are genuinely ready for the exam.
Yes. A free PDF demo of the 72201X practice questions is available to download, so you can judge the format and quality before paying anything. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount.
Your order is covered by a conditional 100% money-back guarantee: if you take the corresponding exam within 60 days of purchase and do not pass, you may apply for a full refund. Exams taken within 3 days of purchase are not eligible, nor are free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scanned enrollment slip and your official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer to keep studying? You can instead exchange your purchase for two free products of equal value while keeping the update service on your original one. Delivery itself is immediate: your product unlocks for instant download right after payment and a copy is emailed to you within a minute — if nothing arrives within 2 hours, contact our support team. There is no limit on the number of computers you can install it on.
The Avaya Aura® Core Components Support Certified blueprint is divided into 6 major domains, starting with System Manager, Avaya Aura Core Architecture, and Session Manager. The full breakdown, including every subdomain and its weighting, is listed in the Exam Topics section above — review it against your own weak areas before scheduling the exam.
Question 1
What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura Media Server? (Choose three.)
A. Destination IP address
B. QOS Analytics
C. Caller ID
D. Element status
E. Utilized Code
F. Caller location
Question 2
You are configuring Shared Bandwidth Management for Call Admission Control (CAC) between Communication Manager (CM) and Session Manager (SM).
Which three tasks must you perform to achieve this? (Choose three.)
A. Match the Network Region used for the SIP users with the Domain in SM
B. Create Locations in Session Manager
C. Create a Bandwidth Share Group in SM
D. Specify the shared bandwidth limit on the Communication Manager (SIP) Entity screen
E. Configure SIP authentication between CM and SM
F. Create Network Region Groups (NRG) in Communication Manager
Question 3
When submitting a package of information to Avaya Support for a case, which file format is used for a trace taken using Wireshark?
A. pcapng
B. zip
C. wshark
D. None of the above
E. gif
Question 4
When comparing two Remote Worker SIP clients, one is an Avaya Communicator soft client and the other is a
96X1SIP hardphone, which statement is true?
A. If required, Avaya Communicator and 96X1SIP clients will automatically upgrade themselves from software stored on the SBCE.
B. The Avaya Communicator receives its SIP Controller List via 46xxsettings.txt file download, whereas the 96x1 receives its SIP Controller List by PPM download.
C. Both Avaya Communicator and 96X1SIP clients register with SM via SBCE and receive their SIP Controller List by PPM download.
D. Avaya Communicator registers with CM via SBCE whereas the 96X1SIP telephone registers with SM via SBCE.
E. Avaya Communicator registers with SM via SBCE whereas the 96X1SIP telephone registers with CM via SBCE.
Question 5
When an Avaya SIP Telephone (AST) makes a call to another AST on the same Avaya Aura Communication Manager (CM), which of the following statements is true about the use of SIP trunk?
A. It is not used at all.
B. It is used up to the point where calls are shuffled to establish a direct media path.
C. It is used only when the media path is established.
D. It is used for the entire duration of the call.
E. It is used just during call establishment and clear down only.
Solutions:
| Question 1 Answer: B,D,E | Question 2 Answer: B,C,F | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: D |
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