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NEW QUESTION 112
You are the program manager of the NHQ Program. The program has reached its final deliverable and the certificate of completion has been created for the program. What else should you, the program manager, create at this time?
- A. Lessons learned documentation
- B. Operational transfer plan
- C. Program closure reports
- D. Life cycle costing estimates
Answer: C
NEW QUESTION 113
You are the program manager for your organization and your team has reported on a new issue among your program stakeholders. You want to address this issue as soon as possible, but it will need to be studied and reviewed. You recommend that Shirley, one of your program team members, study the issue and present a few solutions in a week's time. What else should you do with the issue?
- A. Document the issue in the lessons learned.
- B. Communicate with the stakeholders that you are addressing the issue.
- C. Determine the time and cost of researching the issue for resolution.
- D. Record the issue in the issue log.
Answer: D
NEW QUESTION 114
A company CEO meets with key customers to learn how they can be better served. After discovering that some executive team members disagree with each other, the CEO asks the program management office (PMO) to develop a program to better serve key customers based on their strategic importance to the company's long-term goals.
What should the program manager do to establish and successfully manage the program's direction?
- A. Create a program strategy to obtain the required funding from the portfolio decision team
- B. Conduct stakeholder interviews to address their concerns and expectations
- C. Identify a list of projects, and then assign them suitable project managers
- D. Develop and foster relationships with stakeholders to improve communication
Answer: B
NEW QUESTION 115
You are the program manager for a large program in your matrix organization. You need to define when the resources in your program will be brought into the program and then released from the program so that the project managers, operational managers, and your program team can plan accordingly. What program management plan defines when resources are needed, how the resources will be obtained, and how the resources may be released from the program?
- A. Schedule management plan
- B. Procurement management plan
- C. Resource management plan
- D. Team management plan
Answer: C
NEW QUESTION 116
Program management has several themes that the program manager must be aware of.
Which one of the following is not a program management theme?
- A. Program governance
- B. Benefit management
- C. Organizational planning
- D. Stakeholder management
Answer: C
NEW QUESTION 117
You are working with Sam, a project manager on one of the projects within your program. Sam doesn't understand all of the rules and procedures that he's required to do as a project manager in your program. What are the rules and procedures called in project that Sam must abide by?
- A. Process procedures
- B. Program governance
- C. Enterprise environmental factors
- D. Project governance
Answer: C
NEW QUESTION 118
You are the program manager for the GHT Program for your company. This program has a budget at completion of $789,000 and is currently 40 percent complete, though it was scheduled to be 50 percent at this time. Your program has spent $325,000 of the budget to date. Based on this information, how many pennies is your program losing per dollar spent on the work?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
Explanation:
Section: Volume B
NEW QUESTION 119
A program manager takes over a global program from another program manager. Upon arriving on-site, the program manager immediately sees that stakeholders are upset, because of a lack of updates and communications about the program.
What should the program manager do first?
- A. Review the program governance plan and communication log.
- B. Review the stakeholder engagement plan and stakeholder matrix.
- C. Notify the executive sponsor and update the program issue log.
- D. Review the program communications management plan and stakeholder register.
Answer: D
NEW QUESTION 120
Paul is the program manager for his company. He along with his team is working on the Monitor and Control Program Changes process. The process will need several inputs. Which one of the following items is NOT an input to the Monitor and Control Program Changes process in the program management?
- A. Approved change requests
- B. Change requests
- C. Program management plan
- D. Change request log
Answer: A
NEW QUESTION 121
You are the program manager for the HGQ Program in your organization. Your program has eight constituent projects including a small project which you've assigned to Beth a new project manager in your organization.
Part of your assignment is to coach Beth on project management in your program. You are telling Beth about the five process groups of project management and how they map to the progression of the project. Which process group would you tell Beth is where she'll likely spend the bulk of the project time and the project budget?
- A. Executing
- B. Procurement
- C. Planning
- D. Monitoring and Controlling
Answer: A
Explanation:
Section: Volume C
NEW QUESTION 122
A program to implement a new payroll processing system at a healthcare company is nearing completion and is under budget.
What should the program manager do next?
- A. Apply the remaining budget to operational activities.
- B. Request permission from the program governance board to initiate program closure activities.
- C. Present additional opportunities to the program sponsor.
- D. Apply the remaining budget to deferred enhancement requests.
Answer: C
Explanation:
Section: Volume D
NEW QUESTION 123
Ned is the program manager for his organization and he's considering some new materials for his program. He and his team have never worked with these materials before and he wants to ask the vendor for some additional information, a demon, and even some samples. What type of a document should Ned send to the vendor?
- A. IFB
- B. RFP
- C. RFQ
- D. RFI
Answer: D
NEW QUESTION 124
Gary is the program manager for his organization. His current program has 432 stakeholders, some of which are external to his organization. He would like to create a chart that identifies each stakeholder's opinion of the program, influence over program decisions, their requirements and affect on program priorities, and other information. What kind of chart should Gary create in this instance?
- A. Resource management chart
- B. RACI chart
- C. Resource breakdown structure
- D. Stakeholder analysis chart
Answer: D
NEW QUESTION 125
An infrastructure program has 20 projects. The first half of these projects incurred multiple change orders and failed to be completed on time. The program manager meets with the project managers to discuss lessons learned and to understand the challenges. During the meeting, the project managers complain that key risks and a lack of resources resulted in missing deadlines.
What should the program manager do to ensure that the remaining 10 component projects stay on track?
- A. Develop a change management strategy.
- B. Schedule weekly meetings with the project managers.
- C. Rebaseline the remaining component projects.
- D. Update the program management plan.
Answer: D
Explanation:
Section: Volume D
NEW QUESTION 126
A program governance board mandates that phase gate reviews must be held so each component project can be reviewed and individually authorized to proceed to the next phase. Tracking and reporting of actual benefits realized is one part of the review.
What is the other part of the review?
- A. Gathering additional stakeholders' requirements
- B. Identifying factors influencing delivery of benefits
- C. Demonstrating that other stage gate requirements have been met
- D. Tracking and reporting on benefits management plan
Answer: B
NEW QUESTION 127
You are the program manager for the NHQ Program. Your program has a budget of
$4,500,000 and has lasted for two years. Your program has just completed its final deliverable and you're completing the final program closure processes. What document must the program customer must now sign as part of program closure?
- A. The customer must now sign the certificate of program closure.
- B. The customer must now sign the program scope.
- C. The customer must now sign the payment for the program work.
- D. The customer must now sign the operational transfer agreement.
Answer: A
Explanation:
Section: Volume A
Explanation
NEW QUESTION 128
Your program has a budget at completion of $1,550,000 and is expected to last one year.
Currently your program is 45 percent complete and has spent $725,000. According to the program schedule you are actually to be fifty percent complete at this, but due to some vendor delays your program is running just a bit late. Management is concerned that your program will not be able to recoup the costs of the expenses.
They've asked you to determine the cost variance for the program. What is the cost variance based on this information?
- A. -$27,500
- B. .90
- C. -$61,111
- D. -$77,500
Answer: A
NEW QUESTION 129
You are the program manager for your organization. When a project in your program is completed, who will need to sign the certificate of completion?
- A. The project manager
- B. The program stakeholders
- C. The project management team
- D. The program customer
Answer: D
NEW QUESTION 130
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