[Feb 04, 2023] Passing Key To Getting 500-444 Certified Exam Engine PDF
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Cisco 500-444 Exam Syllabus Topics:
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NEW QUESTION 18
Which two certificates need to be uploaded to VOS servers for CA Signed certificate management? (Choose two.)
- A. 3rd party signed Certificate
- B. CA Signed Certificate from CSR Request:tomcat-trust
- C. CA Certificate:tomcat-trust
- D. CA Certificate:tomcat
- E. CA Signed Certificate from CSR Request:tomcat
Answer: B,C
NEW QUESTION 19
Where can the readiness for the CCE deployment be verified?
- A. CCE Web Admin -> Machines - inventory
- B. CCE Web Admin -> Deployment Settings - Inventory
- C. CCE Web Admin -> Infrastructure - Inventory
- D. CCE Web Admin -inventory
Answer: B
Explanation:
The readiness for the CCE deployment can be verified by navigating to the CCE Web Admin -> Deployment Settings - Inventory page. This page contains information on the infrastructure that is required for the CCE deployment, including the number of servers, the region, and the type of deployment.
NEW QUESTION 20
Which two validations will be completed for the PCCE production deployment model on an ESXi server?
(Choose two.)
- A. Correct RAM and CPU are being deployed.
- B. The hypervisor provides enough power.
- C. Linux verification for containers.
- D. The lab is deployed properly.
- E. Ensure that the correct servers are on the correct sides.
Answer: A,D
NEW QUESTION 21
Which three modes can implement single sign-on in PCCE? (Choose three.)
- A. Non-SSO
- B. SSO
- C. Hybrid
- D. ldS
- E. ldP
- F. SAML
Answer: A,B,C
Explanation:
Explanation
* SSO - Enable all agents and supervisors in the deployment for SSO.
* Hybrid - Enable agents and supervisors selectively in the deployment for SSO. ...
* Non-SSO - Continue to use existing Active Directory-based and local authentication, without SSO.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_12_6_1/maintena
NEW QUESTION 22
How is a call assigned to a call type in the PCCE system?
- A. when a call-routing script hits the first Queue to Skill Group node
- B. when the call is routed to an agent
- C. when the call terminates, and data is written to the Cisco TCD table
- D. when the call is first post-routed from Cisco Unified Customer Voice Portal
Answer: D
Explanation:
The call is assigned to a call type in the PCCE system when the call is first post-routed from Cisco Unified Customer Voice Portal (Unified CVP). The call type is determined by the data in the Cisco TCD table [1]. The call type is then used to guide the call routing scripts and determine how the call is routed to an agent [2].
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/design/guide/ucce_b_ucce_soldg-for-unified-cce-1261/rcct_b_ucce_soldg-for-unified-cce-1261_chapter_011.html
1. Solution Design Guide for Cisco Unified Contact Center Enterprise ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/design/guide/ucce_b_ucce_soldg-for-unified-cce-1261/rcct_b_ucce_soldg-for-unified-cce-1261_chapter_011.html
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/maintenance/Guide/PCCE_BK_P5FE2CBD_00_pcce-features-guide-11-5.pdf
2. Cisco Packaged Contact Center Enterprise Features Guide Release ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/maintenance/Guide/PCCE_BK_P5F
NEW QUESTION 23
Which signed certificate is less administration in environments with many servers, such as CCE?
- A. Security Authority (SA)
- B. Certificate Authority (CA)
- C. Self-signed
- D. 3rd party signed
Answer: B
Explanation:
The signed certificate that is less administration in environments with many servers, such as CCE, is the Certificate Authority (CA) signed certificate. This type of certificate is signed by a trusted Certificate Authority (CA), which eliminates the need to manually manage each server's certificate. The CA signed certificate is also more secure than a self-signed or third-party signed certificate, as the CA has verified the identity of the certificate's owner and can revoke it if necessary. Security Authority (SA) signed certificates are not commonly used in CCE environments.
NEW QUESTION 24
What are two components of Cisco VOS? (Choose two.)
- A. CCE
- B. ECE
- C. Finesse
- D. CUIC
- E. CVP
Answer: C,D
NEW QUESTION 25
Which protocol is used between ICM Central Controller and IVR/CUCM PG?
- A. OCTI
- B. SIP
- C. Device Management Protocol (DMP)
- D. ccagent
Answer: B
NEW QUESTION 26
What are two functions of a SIP Proxy Server? (Choose two.)
- A. helps to centralize the administration and call control
- B. connects to Call Router
- C. handles box-to-box redundancy
- D. load balancer for HTTP and SIP
- E. centralizes dial plans
Answer: B,D
NEW QUESTION 27
Which keytool command lists certificates in the cacerts file?
- A. keytool -list -keystore cacerts
- B. keytool -list -alias
- C. keytool -list -showinfo
- D. keytool -list cacerts
Answer: A
NEW QUESTION 28
What are the Active and Configured agent counts for the 2K deployment model?
- A. 2K/12K
- B. 2K/10K
- C. 2K/4K
- D. 2K / 8K
Answer: C
Explanation:
For the 2K deployment model, the Active and Configured agent counts are 2K/4K. This means that there are 2,000 Active agents and 4,000 Configured agents. The Active agents are those agents who are currently logged in and working on the system, while the Configured agents are those agents who have been set up on the system but are currently not logged in. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/unified_cca/10_5_1/ccuf_b_unified-cca-105-deployment/ccuf_b_unified-cca-105-deployment_chapter_01001.html
NEW QUESTION 29
Which mode can be used to display data flow in the Script?
- A. Edit Mode
- B. Browse Mode
- C. Quick Edit Mode
- D. Monitor Mode
Answer: A
NEW QUESTION 30
What is the URL for the VOS O/S admin page?
- A. https://<FQDN>:8443/osadmin
- B. https://<FQDN>:8443/vosplatform
- C. https://<FQDN>:8443/cmplatform
- D. https://<FODN>:80/cmplatform
Answer: A
Explanation:
The URL for the VOS O/S admin page is https://<FQDN>:8443/osadmin. This page allows administrators to manage the VOS operating system, including viewing logs, managing users and groups, and managing system settings. It is also possible to access the VOS platform administration page from this page, as well as access the VOS REST API. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/vos/admin/admin_reference/vos_admin_reference_chapter_01001.html
NEW QUESTION 31
What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)
- A. generates certificate signing requests (CSR)
- B. generates self-signed certificates in the PEM format, which is an X509 extension
- C. validates any certificate
- D. is supported on servers running Linux Server
- E. creates a log file pertaining to the operations that it performs for troubleshooting
Answer: A,E
NEW QUESTION 32
Which Cisco Unified Border Element configuration is used in Contact Center Enterprise with Cisco Unified Customer Voice Portal and Cisco Unified Border Element deployment?
- A. Cisco Unified Border Element must be configured as media pass flow-through mode.
- B. voice gateway must be dedicated for VXML browser sessions.
- C. Cisco Unified Border Element must be configured as media pass flow-around mode.
- D. Box-to-box Cisco Unified Border Element must be used for redundancy.
Answer: B
NEW QUESTION 33
To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?
- A. Agent IP phone
- B. CTI route point
- C. Route pattern
- D. Translation pattern
Answer: B
Explanation:
A CTI route point is a configuration object in Cisco Unified Communications Manager (CUCM) that enables end-to-end reporting and tracking of call transfers. When an agent transfers a call to another ICM Skill Group, it should be transferred to a CTI route point in order to maintain the end-to-end reporting context. Route patterns and translation patterns are used to route calls in CUCM, while an agent IP phone is the physical device used by an agent to access the ICM Skill Group.
NEW QUESTION 34
Where can the SAML Certificate Expiry details be checked in PCCE Web Administration Manager (S.RO.G)?
- A. Infrastructure Settings -> License Management
- B. Features -> Context Service
- C. Infrastructure Settings -> Device Configurations -> Identity Services
- D. Features -> Single Sign-On
Answer: C
NEW QUESTION 35
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