[Sep-2023] Salesforce CRT-251 Dumps – Reduce Your Chance of Failure in CRT-251 Exam
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NEW QUESTION # 66
Cloud Kicks uses a custom object named GumShoe. GumShoe is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. They want to easily generate new GumShoe records from their phones by using the Salesforce Mobile App.
What should a Consultant recommend to meet the requirements?
- A. Create a Lightning Component for mobile.
- B. Create a Quick Action.
- C. Create a custom hyperlink to a related list.
- D. Create a custom Process Builder process.
Answer: B
NEW QUESTION # 67
Northern Trail Outfitters (NTO) has launched an initiative to increase the number of leads being qualified each week, the number of activities being created for each opportunity, and the opportunity win rate. The Vice President (VP) of Sales would like to receive a daily update on the progress being made towards these goals. What solution should a consultant recommend to accomplish this?
- A. Build a joined report to show the lead, Activity and Opportunity information, scheduled it to email daily to VP of sales.
- B. Build three reports for the lead, activity, and opportunity information; have them automatically refreshed daily.
- C. Build a custom report type to display lead, activity, and opportunity information; have the VP of Sales follow the report on Chatter.
- D. Build three reports for the lead, activity, and opportunity information; add them to a dashboard to be emailed daily to the VP of Sales.
Answer: A
NEW QUESTION # 68
Cloud Kicks has enabled Orders to track and manage customer requests for products. The sates team has requested a process to return or reduce the quantity of activated Orders.
Which two Salesforce features should a consultant recommend to meet this requirement Choose 2 answers
- A. Enable Zero Quantity Orders.
- B. Enable Reduction Orders.
- C. Enable Orders without Price Books.
- D. Enable Negative Quantity for Order Products.
Answer: B
NEW QUESTION # 69
Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any Account but restrict editing to only reps who are responsible for those specific Accounts.
Which two steps should a consultant recommend allowing reps to continue to collaborate while eliminating incorrect edits?
Choose 2 answers
- A. Change Account organization-wide defaults to Public/Read-Only.
- B. Change Account organization-wide defaults to Private.
- C. Create an Account sharing rule to grant Read/Write access to all Accounts
- D. Enable Account Teams to allow opines to grant Read/Write access.
Answer: A,D
NEW QUESTION # 70
Cloud Kicks (CK) maintains products and price books on an external platform due to the high frequency of pricing changes to products. CK has a B2B license. Sales managers want to monitor pipeline by sales rep and territory, report on team revenue to goal, and view order status «n Salesforce.
What are two actions the consultant should take to meet the requirements?
Choose 2 answers
- A. Implement Opportunity Teams and Opportunity Splits
- B. Use opportunities and enable Forecasts
- C. Enable Optional Price Books for Orders.
- D. Import products and price books from the external platform.
Answer: A,C
NEW QUESTION # 71
The Sales Director at Cloud Kicks noticed that while Lead conversion rates were high, Opportunities were not moving through the sales cycle. Many of the contacts that were converted had no phone, email, or background information captured.
Which three solutions can be used to improve the quality of Leads being converted? (Choose three.)
- A. Mandate that all Lead data must be reviewed prior to being created in Salesforce.
- B. Implement a trigger that warns the user of incomplete information during Lead conversion.
- C. Schedule a report that notifies Lead owners daily of Leads with incomplete information.
- D. Update web-to-lead forms to require input fields be completed prior to submission.
- E. Review Lead conversion mapping to ensure necessary fields are mapped correctly.
- F. Create a validation rule to check that necessary information is complete upon Lead conversion.
Answer: B,D,E
NEW QUESTION # 72
Cloud kicks sells online subscription for its leading shoe of the month club. Customers can make a single payment or setup a weekly and monthly or quarterly. Cloud kicks wants to use opportunities to track and import on the subscription deals.
What should a consultant recommended to meet this requirement?
- A. Use contacts with lookup to the opportunity object
- B. Enable schedules on the opportunity object
- C. Use assets with lookup with opportunity object
- D. Enable schedules on the product object
Answer: D
NEW QUESTION # 73
A sales manager for one of Cloud Kicks" sales territories is unable to see a forecast for the current quarter.
How should the consultant resolve this issue?
- A. Select the correct forecast on the sales manager's user record.
- B. Configure the date filter on the forecast and assign it to the sales manager.
- C. Add the sales manager to the Forecasting public group.
- D. Set the sales manager as the Forecast Manager for this territory.
Answer: D
NEW QUESTION # 74
The sales team at Cloud kicks Cloud has roughly 100 members. The sales director has requested that newly created reports be shared with the sales team.
How should the consultant efficiently share these reports?
- A. Create a report folder, add members in a specific profile, and share the Report folder.
- B. Create a report folder, add members to a Private Group, and share the Report folder.
- C. Create a report folder, add members in a specific Queue, and share the Report folder.
- D. Create a report folder, add members in a specific Role, and share the Report folder.
Answer: D
NEW QUESTION # 75
A consultant it working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its global conference in 4 months.
What should the consultant recommend to meet the requirement?
- A. Implement additional features to make the team more productive-
- B. Deploy the Salesforce mobile app to the team prior to the event.
- C. Set obtainable metrics, goals, and milestones for the deadline.
- D. Reschedule the event to ensure functionality is complete.
Answer: C
NEW QUESTION # 76
Cloud Kicks wants to use web to-lead so potential customers can submit requests for Its products. Some existing customers also use this form to request new products, but their requests are being blocked.
What should the consultant recommend to resolve this issue?
- A. Create another Duplicate Rule to run only when the current user is the default web to-lead creator, and set that rule to allow and report (without alert).
- B. Modify the current Duplicate Rule to run only when the current user Is the default web to-lead creator, and set that rule to allow and report (with alert)
- C. Create a new matching rule that ignores contacts, and set the Duplicate Rule to allow and report (with alert).
- D. Set up an API integration because web-to-lead and Duplication Rules are incompatible.
Answer: B
NEW QUESTION # 77
Cloud Kicks has a complicated sales process. Sales reps often have difficulty deciding when to move opportunities through various stages.
Which solution should the consultant recommend?
- A. Advise sales reps to collaborate on Slack to move opportunities along the pipeline.
- B. Activate Path and add up to five key fields and Guidance for Success
- C. Use automation to send emails to sales reps with Guidance for Success
- D. Configure a dashboard that shows opportunities that have remained in the same stage for 30 days
Answer: B
NEW QUESTION # 78
Cloud Kicks frequently has multiple sales representatives that collaborate on an Opportunity and needs Salesforce to allocate credit to each sales representative in order to track against a sales quot a. Which Salesforce feature satisfies this requirement?
- A. Opportunity Teams
- B. Opportunity splits
- C. Public Groups
- D. Account teams
Answer: B
NEW QUESTION # 79
Universal Containers has hired a new employee for the Global Sales Leadership team. The employee is intere in fostering friendly competition between account executives, with emphasis on reinforcing activities that dm sales. Historically, for every four prospect meetings held, one sale was generated.
Which action would help support the sales teams?
- A. Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings.
- B. Create a dashboard that displays the most sales dosed by region using charts to show sale: green and lost opportunities in red.
- C. Create subscription reports to send daily prospect meetings planned to the Assigned user for those events.
- D. Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities.
Answer: D
NEW QUESTION # 80
Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account's discount field. CK sales reps are located in different regions and use different currencies. A consultant creates a custom formula field on the Opportunity.
Which currency will the custom formula use for its value if the opportunity and account records have different currencies?
- A. Opportunity Currency
Answer: A
NEW QUESTION # 81
The Sales Director at Cloud Kicks noticed that while Lead conversion rates were high, Opportunities were not moving through the sales cycle. many of the contacts that were converted had no phone, email, or background information captured. Which three solutions can be used to improve the quality of Leads being converted? Choose 3 answers
- A. Create a validation rule to check that necessary information is complete upon Lead conversion
- B. Implement a trigger that warns the user of incomplete information during Lead conversion.
- C. Schedule a report that notifies Lead owners daily of Leads with incomplete information.
- D. Update web-to-lead forms to require input fields be completed prior to submission.
- E. Review Lead conversion mapping to ensure necessary fields are mapped correctly.
- F. Mandate that all Lead data must be reviewed prior to being created in Saesforce.
Answer: B,D,E
NEW QUESTION # 82
Which two object records can be synced with Lightning Sync?
- A. Opportunities
- B. Contacts
- C. Calendar Events
- D. Accounts
Answer: B,C
Explanation:
Explanation/Reference:
Reference: https://help.salesforce.com/articleView?
id=productivity_sync_exchange_admin_overview.htm&type=0
NEW QUESTION # 83
The members of an opportunity team at Universal Containers are working together to close an opportunity.
The sales engineer on the team is having trouble keeping up with the active quote. How can the sales engineer identify the opportunity's active quote?
- A. Reference the synced quote field on the opportunity record.
- B. Reference synced quote history on the opportunity.
- C. Reference the last modified date on the quotes.
- D. Follow the opportunities' quotes in Chatter.
Answer: A
NEW QUESTION # 84
Northern Trail Outfitters (NTO) is devising a separate sales methodology to upsell service contracts to its existing customer base. The company would like to track and report on these deals separately from other deals. What should a consultant recommend to meet this requirement?
- A. Create a customer filed on opportunity to flag and report on these deals.
- B. Add upsell as a stage and create a summary report by opportunity stage
- C. Create an opportunity record type and sales process for reporting on these deals
- D. Create separate page layout and report to flag and report on these deals
Answer: C
NEW QUESTION # 85
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