Updated Jan 31, 2022 Certification Exam PEGAPCDS86V1 Dumps - Practice Test Questions
Updated Verified PEGAPCDS86V1 dumps Q&As - Pass Guarantee or Full Refund
NEW QUESTION 24
A large online store wants to adapt to changing customer behavior, and at the same time does not want to get earned away by every next hype in the market. Adaptive models can help accomplish both business objectives.
Which statement about adaptive models is correct?
- A. Adaptive models are regression models.
- B. Adaptive models perform a scoring model calculation.
- C. Adaptive models require underlying predictive models.
- D. Adaptive models perform a spectrum model calculation.
Answer: A
NEW QUESTION 25
What are two results of an Adaptive Model? (Choose Two)
- A. Performance
- B. Priority
- C. Propensity
- D. Segment
Answer: A,C
NEW QUESTION 26
The Prioritize component always outputs
- A. top 1 offer
- B. on arbitrary number of offers
- C. all eligible offers
- D. top 3 offers
Answer: C
NEW QUESTION 27
A telecom company is interested in improving customer engagement on social media. However, there are hundreds of relevant messages posted every day, and it is not practical for customer service representatives (CSRs) to review and respond to all messages. Instead, CSRs should focus on negative messages.
What do you need to analyze the incoming messages?
- A. Text extraction model
- B. Adaptive model
- C. Text categorization model
- D. Predictive model
Answer: A
NEW QUESTION 28
Which component(s) do you use to calculate the average margin of four actions?
- A. one Group By component
- B. four Group By components
- C. one Set Property component
- D. four Set Property components
Answer: D
NEW QUESTION 29
When defining outcomes for an Adaptive Model you must define_________________.
- A. one or more positive behavior values
- B. only negative behavior values
- C. positive, negative and neutral behavior values
- D. behavior values to be ignored
Answer: B
NEW QUESTION 30
A Text Analyzer performs natural language processing on a piece of text. It then produces a structured output, which can be analyzed using reports.
What type of text analysis does the text analyzer perform?
- A. Cross reference analysis
- B. Word analysis
- C. Classification
- D. Word count
Answer: C
NEW QUESTION 31
What is the most accurate description of proactive retention?
- A. Anticipates potential customer churn
- B. Enables the business to reduce the number of credit risk customers
- C. Simplifies the process of retaining customers
- D. Enables business to respond to customers when they contact a call center
Answer: A
NEW QUESTION 32
From two chum models with the similar performance, we choose the one with the________________.
- A. highest churn rate
- B. most evidence
- C. fewest number of predictors
- D. highest number of predictors
Answer: A
NEW QUESTION 33
A contact center application recommends three actions for a customer. The business team wants to know the possible ways in which these actions can be ordered so that the contact center agent can discuss one proposition at a time, starting from the top.
As a strategy designer, if you use a Prioritize component to order the actions, what are your options?
- A. In ascending or in descending order based on a numerical value
- B. In the order controlled by the contact center agent
- C. In the order in which they are displayed in the strategy canvas
- D. In a random order
Answer: B
NEW QUESTION 34
As a Data Scientist you want to use a predictive model to detect potential churn for a telco company. Which three options do you have? (Choose Three)
- A. Use Pega machine learning to build a model
- B. Import a third party PMML model
- C. Create a Text extraction model
- D. Use a Google ML model
- E. Create an adaptive self-learning model
Answer: A,C,D
NEW QUESTION 35
A Scoring Model allows you to differentiate between
- A. Good, Bad
- B. Good, Better, Best
- C. Good, Bad, Unknown
- D. Accept, Reject, Maybe Later
Answer: A
NEW QUESTION 36
The Prediction Studio portal supports the creation of two distinct types of predictive Scoring models are used to__________________.
- A. predict binary behavior
- B. predict continuous behavior
- C. score different propositions
- D. differentiate between good, better and best
Answer: A
NEW QUESTION 37
In a Set Property component, the Rank value is determined by______________.
- A. the order in which the actions are received
- B. the default value of the Rank
- C. the data transform
- D. the sequence in which it appears on the canvas
Answer: B
NEW QUESTION 38
Which data is usually not appropriate to be used as a predictor?
- A. Historical interaction data
- B. Usage data
- C. Customer zip code
- D. Customer name
Answer: C
NEW QUESTION 39
U+ Bank has a chat bot to service its customers. When customers initiate a chat, they are asked to describe the issue they would like to resolve. U+ Bank wants to increase customer satisfaction by assigning the support agent from the correct department to help the customer.
As a data scientist, you need to create a model which will predict the correct department based on the customer's input. To do this you build a_______________.
- A. Adaptive model
- B. Pegs machine learning model
- C. Text extraction model
- D. Text categorization model
Answer: B
NEW QUESTION 40
The decision components used on the strategy canvas can be individually configured Which function is available when configuring the Group By component?
- A. True if Some
- B. Divide
- C. Average
- D. Multiply
Answer: C
NEW QUESTION 41
You are the Decisioning Consultant on an Al-powered one-to-one Customer Engagement implementation project. You are asked to design the Next-Best-Action prioritization expression that balances the customer needs with the business objectives.
What factors do you consider in the prioritization expression?
- A. business levers
- B. customer contact rules
- C. product eligibility rules
- D. product compatibility rules
Answer: C
NEW QUESTION 42
To enable an assessment of its reliability, the Adaptive Model produces three outputs: Propensity.
Performance and Evidence.
The performance of an Adaptive Model that has not collected any evidence is_____________________.
- A. 0.0
- B. 0.5
- C. 1-0
- D. null
Answer: A
NEW QUESTION 43
When a new component is added to the strategy canvas, its Rank value will be
- A. One higher than the current highest Rank
- B. 0
- C. Not set
- D. 1
Answer: D
NEW QUESTION 44
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