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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. The insurance industry is entering a hard market as a result of losses arising from extreme weather. Megan, a broker, has been advised by the North American Fire and Casualty Company that it will be increasing its homeowner policy rates by 25 percent, effective immediately.
How should Megan deliver the bad news to her client Mr. Robertson, a widower living on a fixed pension?
How will she communicate with her client and what outcomes will Megan work towards?

2. Briefly describe an exclusive agency company as a distribution channel that delivers insurance products to consumers.

3. Why do insurers prefer not to issue personal-lines forms for a dwelling that is owned by a numbered company and used for the company principals to reside in?

A) Liability could extend to other, unrelated operations of that numbered company.
B) Policy wordings restrict the named insured to an actual person.
C) Coverage for fire damage varies greatly between personal-lines and commercial-lines.
D) Inspections are prohibited on personal-lines policies.

4. What is an agent's primary duty to the insurer?

A) Provide the insurer with the insured's finances upon request
B) Bind the policy with the insurer they have the best relationship with
C) Quote the client with maximum amounts of liability coverage
D) Provide the insurer with all relevant material facts

5. A building valued at $500,000 is insured under a homeowners policy with a guaranteed replacement cost provision. If the building suffers a total fire loss, under what circumstances would the insurer pay the full cost of rebuilding, even if it cost $725,000?

A) The amount insured was 100 percent of the replacement cost at last valuation.
B) The insured notified the insurer 115 days after the building improvements have been completed.
C) The amount of insurance under the policy was 85 percent of the replacement cost at last valuation.
D) The increased cost of replacement was due to a change in the potential occupancy of the building.

Solutions: