Try and practice the latest Oracle : 1Z0-1064-26 real questions & answers
Last Updated: Oct 09, 2026
No. of Questions: 79 Questions & Answers with Testing Engine
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One engine, every device. The online test engine recreates the atmosphere of the real 1Z0-1064-26 exam and runs on Windows, Mac, Android, and iOS, with no limit on the number of installations. At Actual4Cert, the Oracle Fusion Service 2026 Implementation Professional practice environment is free of time and location limits too.
Oracle 1Z0-1064-26 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Fusion Service 2026 Implementation Professional |
| Exam Number: | 1Z0-1064-26 |
| Exam Format: | Scenario-based questions, Multiple Choice |
| Exam Duration: | 90 minutes |
| Passing Score: | 68% |
| Available Languages: | English |
| Related Certifications: | Oracle Fusion Service Implementation Professional (previous versions) |
| Real Exam Qty: | 50 |
| Recommended Training: | Oracle University Fusion Service training |
| Exam Registration: | Oracle Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or testing center (Oracle University) |
| Pre Condition: | No formal prerequisite required; recommended experience with Oracle Fusion Service implementation |
| Official Syllabus URL: | https://education.oracle.com/ |
Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Notifications, Emails, and Interactions | - Email processing
|
| Topic 2: Digital Customer Service and Chat | - Chatbot and automation
|
| Topic 3: Data Migration and Integration | - Data import/export
|
| Topic 4: Customer Entitlements and Action Plans | - Entitlements and SLAs
|
| Topic 5: Work Assignment and Routing | - Omnichannel routing
|
| Topic 6: Computer Telephony Integration (CTI) | - Telephony integration setup
|
| Topic 7: Managing and Extending Service Requests | - Service Request configuration and lifecycle management
|
| Topic 8: Productivity and Contact Center Tools | - Agent productivity tools
|
| Topic 9: Redwood UX and AI Features | - AI capabilities
|
1Z0-1064-26 Exam FAQ: Study Options and Service
The 1Z0-1064-26 exam is one of the hotter assessments from Oracle, and it leads to the Oracle Fusion Service 2026 Implementation Professional certification — a credential many IT professionals are pursuing right now. Its popularity raises the stakes of preparation: choosing the right study material is a genuinely wise decision, and it is the one fully in your hands.
Automatically, and immediately. The moment a new version of the Oracle Fusion Service 2026 Implementation Professional bank is released, our system sends it straight to your email — your only job is to check your inbox. This update service is free for 365 days from your purchase date, and extending it afterward costs half price with the renewal discount. The 1Z0-1064-26 exam materials never go stale on you.
Registration for the 1Z0-1064-26 exam runs through these official channels:
Register when your spare-time practice sessions are producing consistently strong results.
No formal prerequisite required; recommended experience with Oracle Fusion Service implementation
The official outline divides the 1Z0-1064-26 exam into weighted domains, including:
- Productivity and Contact Center Tools ()
- Computer Telephony Integration (CTI) ()
- Managing and Extending Service Requests ()
The Oracle Fusion Service 2026 Implementation Professional bank at Actual4Cert is created by IT experts and certified trainers around these same objectives, and updated daily against them.
Classes have fixed schedules, commutes, and course fees; self-paced preparation has none of those. With the Oracle Fusion Service 2026 Implementation Professional materials, you practice the 1Z0-1064-26 exam questions in your spare time, on any device, reviewing only what your results say needs review — a structure that saves both time and money. The content is created by IT experts and certified trainers, so flexibility costs you nothing in quality.
Oracle recommends these training resources for candidates:
Official training and self-paced practice answer different needs — many candidates use official resources for depth and our bank for daily exam readiness.
The 1Z0-1064-26 exam contains 50 questions with 90 minutes minutes to complete them. The online test engine recreates that atmosphere on any device, so the real exam feels like a repeat performance.
Oracle Fusion Service 2026 Implementation Professional Sample Questions:
Identify three considerations before starting the configuration of assignment rules to service requests.
- A. the candidates of service requests to use as criteria for your rule assignments
- B. the attributes of service requests to use as criteria for your rule assignments
- C. the attributes of queues to use as criteria for your rule assignments
- D. the candidates of queues to use as criteria for your rule assignments
- E. the rule sets you want to create and the rules to include in each rule set
Correct Answer: A,D,E 🗳️
Your Engagement Cloud site has had the knowledge function enabled. Your internal users want to author articles. Unfortunately, they cannot find the option to create new articles.
What option could cause this problem?
- A. The Base Locale for the articles has not been enabled in the correct language.
- B. Users have not been given the "Knowledge Analyst" role.
- C. The "Show article snippet in search and recommend" option has not been selected in the task "Manage Administrator Profile Values".
- D. The User Group selected for authoring articles has been set to 'External".
Correct Answer: B 🗳️
Given the entitlement rules below, if a high-severity service request (SR) is created on Thursday at 2 PM, which two options are true?
Condition Column Severity = High
Calendar = 9AM to 5 PM, Monday - Friday, US EST
Resolution Metric = 2880
Resolution Warning Threshold 120
First Response Metric = 360
First Response Warning Threshold
- A. First Response is due on Friday, 12 noon EST.
- B. If no action is taken on the SR, First Response warning will occur on Friday, 9 AM EST.
- C. If the SR is not resolved, Resolution warning will occur on Monday, 12 noon EST.
- D. Resolution is due on Saturday, 2 PM EST.
Correct Answer: A,B 🗳️
What should you do to enable Password Reset in Digital Customer Service (DCS)?
- A. Enable the "Password Reset" option in the User Administration component.
- B. Add the Password Reset component to your DCS application.
- C. Obtain the Change Password Link and add it to your DCS page.
- D. Instruct users that they can only change their password by chatting with an agent.
Correct Answer: C 🗳️
Your customer has noticed that emails are being retrieved every day only at 3:00 PM. This behavior began three days ago and no configuration changes were made during that time.
What is the cause of this new behavior?
- A. an inbound message filter per time schedule
- B. a configured profile option to schedule the retrieval of emails
- C. a configured job to process inbound emails
- D. an inbound message filter per sender
Correct Answer: A 🗳️
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