Try and practice the latest Oracle : 1Z0-1064-26 real questions & answers

Last Updated: Oct 09, 2026

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Every candidate who has passed the 1Z0-1064-26 exam started where you are now — uncertain, busy, and wondering whether the effort is worth it. Actual4Cert answers the uncertainty part with a free demo of the Oracle Fusion Service 2026 Implementation Professional practice materials and backs the effort part with 79+ Q&As and expert-verified answers.

Oracle 1Z0-1064-26 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle Fusion Service 2026 Implementation Professional
Exam Number:1Z0-1064-26
Exam Duration:90 minutes
Available Languages:English
Related Certifications:Oracle Fusion Service Implementation Professional (previous versions)
Passing Score:68%
Exam Format:Scenario-based questions, Multiple Choice
Real Exam Qty:50
Recommended Training:Oracle University Fusion Service training
Exam Registration:Oracle Certification Portal
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or testing center (Oracle University)
Pre Condition:No formal prerequisite required; recommended experience with Oracle Fusion Service implementation
Official Syllabus URL:https://education.oracle.com/

Oracle 1Z0-1064-26 Exam Syllabus Topics:

SectionObjectives
Redwood UX and AI Features- AI capabilities
  • 1. Knowledge recommendations
    • 2. SR classification AI
      - Redwood interface configuration
      • 1. Activities timeline
        • 2. Workflow implementation platform
          Productivity and Contact Center Tools- Agent productivity tools
          • 1. Dashboards and analytics
            • 2. SmartText configuration
              • 3. Hotkeys and shortcuts
                Notifications, Emails, and Interactions- Notifications and collaboration
                • 1. Internal collaboration tools
                  • 2. In-app notifications
                    - Email processing
                    • 1. Inbound/outbound email channels
                      • 2. Email templates and interaction tracking
                        Work Assignment and Routing- Omnichannel routing
                        • 1. Cross-channel workload distribution
                          • 2. Work starvation prevention
                            - Queues and assignment rules
                            • 1. Assignment rules based on SR attributes
                              • 2. Agent capacity and availability
                                • 3. Queue configuration
                                  Computer Telephony Integration (CTI)- Telephony integration setup
                                  • 1. Redwood CTI toolbar setup
                                    • 2. Screen pop functionality
                                      • 3. Call flows configuration
                                        Customer Entitlements and Action Plans- Action Plans
                                        • 1. Execution within service requests
                                          • 2. Action plan templates
                                            - Entitlements and SLAs
                                            • 1. Notifications and performance tracking
                                              • 2. Coverage and service tiers
                                                • 3. Milestones and operating calendars
                                                  Data Migration and Integration- Data import/export
                                                  • 1. FBDI import
                                                    • 2. Import Management tool
                                                      Digital Customer Service and Chat- Digital Customer Service (DCS)
                                                      • 1. Embedding Fusion Service in external apps
                                                        • 2. UI themes and branding
                                                          - Chatbot and automation
                                                          • 1. Virtual assistant configuration
                                                            Managing and Extending Service Requests- Application Composer extensions
                                                            • 1. Custom objects and fields
                                                              • 2. Groovy scripting for business logic
                                                                • 3. Object workflows
                                                                  - Service Request configuration and lifecycle management
                                                                  • 1. Profile options and system configuration
                                                                    • 2. Service catalog and category hierarchy
                                                                      • 3. User and role management
                                                                        • 4. SR outcomes and resolutions
                                                                          • 5. Scheduled processes and automation

                                                                            1Z0-1064-26 Exam Basics: What Every Candidate Asks

                                                                            The 1Z0-1064-26 exam is the required test for earning the Oracle Fusion Service 2026 Implementation Professional certification from Oracle. It assesses your command of the official exam objectives through scenario-based and knowledge questions, and the resulting credential is widely recognized by employers. Its reputation for difficulty is real but manageable — candidates who practice consistently with quality materials routinely walk in well prepared.

                                                                            The official outline for the 1Z0-1064-26 exam highlights these domains:

                                                                            • Notifications, Emails, and Interactions ()
                                                                            • Customer Entitlements and Action Plans ()
                                                                            • Digital Customer Service and Chat ()

                                                                            Seeing the topics laid out this way often shrinks the exam's intimidation factor — each domain is a finite, learnable block, and the Oracle Fusion Service 2026 Implementation Professional practice questions at Actual4Cert follow the same structure.

                                                                            No formal prerequisite required; recommended experience with Oracle Fusion Service implementation

                                                                            The 1Z0-1064-26 exam is demanding, but its difficulty is specific, not mysterious: unfamiliar question formats, time pressure, and a few heavily weighted domains. All three respond to the same remedy — repeated, timed exposure to exam-style questions. That is what the Oracle Fusion Service 2026 Implementation Professional practice materials at Actual4Cert provide, and the free demo lets you measure the real difficulty yourself before committing, which is usually the moment the fear starts shrinking.

                                                                            The 1Z0-1064-26 exam consists of 50 questions with a time allowance of 90 minutes minutes. Practicing full sets under a similar time cap is the most direct way to make sure pacing never costs you points on exam day.

                                                                            Oracle offers these training resources for candidates:

                                                                            Official courses explain the material; practice questions teach you how the exam asks about it. Most successful candidates use both.

                                                                            Because seeing beats guessing. The free demo of the 1Z0-1064-26 exam materials at Actual4Cert contains genuine samples from the full Oracle Fusion Service 2026 Implementation Professional question set — same format, same expert-verified answers — and downloading it costs nothing. If you are unsure whether the materials match your level or your study style, the demo answers that question with evidence rather than marketing, and every demo on the site is free of charge.

                                                                            Registration is available through the following official channels:

                                                                            Many candidates find that booking a date early converts vague anxiety into a focused countdown — a useful psychological trick while working through the Oracle Fusion Service 2026 Implementation Professional practice questions.

                                                                            Oracle Fusion Service 2026 Implementation Professional Sample Questions:

                                                                            Question #1

                                                                            Which three subobject functions are included in the REST API for Service Requests (SRs)?

                                                                            • A. Update resource manager
                                                                            • B. Delete activity
                                                                            • C. Update SR reference
                                                                            • D. Update resource member
                                                                            • E. Delete message
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: B,C,D  🗳️

                                                                            Question #2

                                                                            Which three steps are required to set up a standard coverage for the following scenario: High Severity SRs must be worked round-the-clock and resolved in 24 hours (a First Response metric is not required), and the owner should be warned of pending expiration three hours before expiration?

                                                                            • A. Create an entitlement rule that specifies:-Condition Column Severity = High-Calendar = 24 by 7-Resolution Metric = 1440-Resolution Warning Threshold 180-Appropriate Start and End Dates
                                                                            • B. Choose all optional result columns.
                                                                            • C. Do not choose any optional criteria columns.
                                                                            • D. Create a new standard coverage using the delivered Contracts Service Entitlements Entitlement Type.
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: A,C,D  🗳️

                                                                            Question #3

                                                                            Which three statements are true?

                                                                            • A. Oracle Engagement Cloud shares a common data model with Oracle Sales Cloud and other Oracle Cloud Applications.
                                                                            • B. Like other Oracle Cloud Applications, Engagement Cloud provides REST APIs to integrate with other services.
                                                                            • C. Oracle Engagement Cloud shares a common customization toolset including Sandboxes, Application Composer, Page Composer and Groovy scripting, with Oracle Sales Cloud and other Oracle Cloud Applications.
                                                                            • D. Like other Oracle Cloud Applications, Engagement Cloud provides SOAP APIs to integrate with other services.
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: A,B,D  🗳️

                                                                            Question #4

                                                                            Your customer is asking for a modification of Lookup Types in Service Request.
                                                                            You navigate to Setup and Maintenance > Service > Service Request, and click to display all tasks.
                                                                            Which four lookups can be modified from this task list?

                                                                            • A. Manage Service Request Categories
                                                                            • B. Manage Service Request Status Values
                                                                            • C. Manage Service Request Products
                                                                            • D. Manage Service Request Severities
                                                                            • E. Manage Service Request Resolutions
                                                                            • F. Manage Service Request Queue
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: A,B,C,F  🗳️

                                                                            Question #5

                                                                            You have been asked about some of the features of CTI notifications. Users want to be efficient in their time use, using alternate browser pages to carry out other activities when they are not receiving calls. However, the priority remains answering their client's calls, so they are forced to remain on the Engagement Cloud Page to avoid missing them.
                                                                            Perform an analysis on the available features of Engagement Cloud and select the best viable answer to your customer's issue.

                                                                            • A. A floating toolbar notification center can be configured, that is present all the time in the agent's screen to inform him/her of incoming calls, whether they are currently on the Engagement Cloud browser page or not.
                                                                            • B. Engagement Cloud supports push notifications sent to mobile phones, so users can be aware via phone when a client is calling.
                                                                            • C. A toast notification option is present, which consists of desktop notifications popping up regarding incoming calls, whether they are currently on the Engagement Cloud browser page or not.
                                                                            • D. There is not current feature that may help users be aware of the presence of an incoming call if they are not currently in the Engagement Cloud browser page.
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: A  🗳️

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