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NEW QUESTION 131
A business analyst (BA) plans to hold a workshop next week to elicit requirements for a project. In an informal conversation, another employee mentioned that one of the attendees is likely to be unhappy about the project's impact on their work.
Which of the following techniques will the BA use to avoid disrupting the workshop?
- A. Stakeholder List
- B. Collaborative Games
- C. Elicitation Activity Plan
- D. Risk Analysis and Management
Answer: B
Explanation:
Reference:
IIBA BABOK v3 (p. 84)
NEW QUESTION 132
Which of the following defines the deliverable the customer is expecting?
- A. Product scope statement
- B. Project network diagram
- C. Project charter
- D. Procurement management plan
Answer: A
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION 133
Which one of the following diagrams visualize the result of the root cause analysis study?
- A. Activity diagrams
- B. Cause-and effect diagrams
- C. Tornado diagrams
- D. State diagrams
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 134
You are the business analyst for a large software development project. There are several issues that must be resolved by certain dates or the problem will prevent the project from advancing.
What technique can you use to track problems with the requirements?
- A. Baselining
- B. Problem tracking
- C. Issue tracking
- D. RTM
Answer: B
Explanation:
Explanation
NEW QUESTION 135
Which of the following processes is must at the end of each project phase to determine the completeness of the project work and to gain the customer's acceptance to move the project forward?
- A. Quality control
- B. Inspection of key results
- C. Phase gate review
- D. Scope verification
Answer: D
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION 136
Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?
- A. Requirements workshops
- B. Interviews
- C. Scenario and uses cases and user stories
- D. Scope modeling
Answer: C
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION 137
A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a 75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
*All the business processes are at their maximum capacity in terms of the current number of transactions.
*Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.
Which of the following business processes can be identified for the process improvement initiative?
- A. Mortgage closure process
- B. Mortgage payment process
- C. Collateral verification process
- D. Mortgage origination process
Answer: D
NEW QUESTION 138
A business analyst (BA) is working on a payment system (PS) implementation. A set of systems which should interact with a new system has been identified. The business analyst defined that a user with role of
"Supervisor" in the PS must pass a two-factor authentication before an execution of the functions: "Change system parameters" and "Set up new supervisor." A user must have the role of "Supervisor" to use the standard functions "Send mail notification" or "Send SMS notification".
The BA defined the following use cases:
*"Change system parameters"
*"Setup new supervisor"
*"Send mail notification"
*"Send SMS notification"
*"Send notification"
*"Pass a two-factor authentication"
The BA wants to create a Use Case diagram.
Which standard relationship should be defined between "Setup new supervisor" and "Send notification?
- A. Option D
- B. Option C
- C. Option A
- D. Option B
Answer: B
NEW QUESTION 139
A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.
The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.
A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).
Each truck can only make two trips a day. The BA has noticed that only 30% of trips have their orders available for loading when a truck arrives. Otherwise the truck has to wait one extra hour until the orders are picked and brought to the loading bay.
If trucks are the only constraint, approximately how many hours are lost due to this downtime?
- A. 15 hours
- B. 18 hours
- C. 17 hours
- D. 20 hours
Answer: D
NEW QUESTION 140
During a prioritization meeting, a business analyst (BA) mentioned that the access management system requirements are not stable. The project manager and a team lead proposed removing the requirements from discussion. A domain subject matter expert (SME) insisted on making that requirement a high priority, because it is really important from their point of view.
What should the BA do?
- A. Set the requirements at a high priority to adhere to the SME's point of view
- B. Remove the requirement from the project
- C. Leave priority unfilled for these requirements
- D. Make the requirement a lower priority to minimize unanticipated rework and wasted effort
Answer: C
NEW QUESTION 141
Which of the following is NOT a component of flowchart?
- A. Activities
- B. Forks
- C. Attributes
- D. Joins
Answer: C
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 142
The creative thinking process has three values to determine the effectiveness of the process.
Which one of the following is not a measurement of effective creative thinking?
- A. Willingness of stakeholders to accept new approaches
- B. The successful generation and productive consideration of new ideas
- C. Application of new ideas to resolve existing problems
- D. Generation of a pre-determined number of new ideas for a business solution
Answer: D
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 143
A business analyst (BA) has been given a defect during user acceptance testing. After analyzing the defect, the BA determines it is a change in the requirement.
What does the BA need to do to assess the change?
- A. Evaluate the risk analysis and management information
- B. Perform a root cause analysis
- C. Conduct an impact analysis using traceability
- D. Close the defect "working as designed"
Answer: C
NEW QUESTION 144
What plan includes the description of the scope of work, the deliverable Work Breakdown Structure, the activity list, and estimates for the business analysis activities?
- A. Requirements management plan
- B. Project management plan
- C. Implementation plan
- D. Business analysis plan
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION 145
An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:
1. There are multiple teams to define systems, functionality, and content. In many instances multiple teams are defining the same functionalities while other functionalities are not being defined at all, leading to unclear understanding of business requirements.
2. Product specification forms are published each year. A comparison tool is used to evaluate specification between yearly releases, but does not adequately identify changes between versions and needs to be improved.
3. Training consists of a new team member shadowing a seasoned team member. There are not written training materials for formal training sources therefore training is inconsistent and not meeting the needs of the organization.
What approach would help the BA to understand the functionality definition issues?
- A. Business Analysis Communication Plan
- B. Business Analysis Performance Assessment
- C. Requirements Traceability Repository
- D. Risk Register
Answer: B
NEW QUESTION 146
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