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NEW QUESTION 68
A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a
75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
* All the business processes are at their maximum capacity in terms of the current number of transactions.
* Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.
Assuming the BA's recommendation to be true, what will be the new success rate of the mortgage closure process?
- A. 20%
- B. 90%
- C. 10%
- D. 85%
Answer: D
NEW QUESTION 69
A business analyst (BA) has just finished verifying requirements for a new application that impacts various business processes for product setup, sales, and support. Which of the following methods should be used to validate the requirements with key stakeholders?
- A. Product backlog prioritization
- B. Brainstorming
- C. Joint application design
- D. Team review
Answer: D
NEW QUESTION 70
As part of the requirements analysis a business analyst can use the same tools and techniques to model the current state of an organization. All of the following are valid reasons why would a business analyst want to create a current state domain model except for which one?
- A. The current state model can help assist stakeholders in understanding the current state
- B. The current state model can help the business analyst create Pareto charts for process improvement.
- C. The current state model can help identify opportunities for improvement.
- D. The current state model can help validate the solution scope with business and technical stakeholders.
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 71
You are the business analyst for your organization and are to conduct stakeholder analysis. Which of the following statements best describes the conduct stakeholder analysis task?
- A. This task identifies the organizations that are likely affected by a problem that a project must solve.
- B. This task identifies organizations and lines of business that may be affected by a proposed initiative or who share a common business need.
- C. This task identifies the people who may be affected by a proposed initiative or who share a common business need.
- D. This task identifies stakeholders who may be affected by a proposed initiative or who share a common business need.
Answer: D
NEW QUESTION 72
Which of the following process models needs to complete each set of tasks in one phase before moving into the next phase in a project development life cycle?
- A. Evolutionary model
- B. Spiral model
- C. Procedural model
- D. Waterfall model
Answer: D
Explanation:
Section: Volume C
Explanation
Explanation/Reference:
NEW QUESTION 73
Which of the following is not a hygiene agent according to Frederick Herzberg theory?
- A. The chance to excel
- B. A paycheck
- C. Clean and safe working conditions
- D. Job security
Answer: A
Explanation:
Explanation
NEW QUESTION 74
What type of interview is the most common as part of requirements elicitation?
- A. One-to-many
- B. Many-to-one
- C. One-to-one
- D. Many-to-many
Answer: C
Explanation:
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Explanation:
NEW QUESTION 75
Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?
- A. It identifies the causal factors that are contributing to an effect the solution will solve.
- B. It identifies the skill gaps in the existing resources.
- C. It identifies new capabilities required by the organization to meet the business need.
- D. It describes the ends that the organization wants to improve.
Answer: C
NEW QUESTION 76
After the new report "Customer Sales by Date" was deployed last week, the sales team is now unable to generate the previously existing report "Consolidated Sales by Customer, " which is causing customer dissatisfaction.
What could the business analyst (BA) have assessed to prevent this situation?
- A. Balanced scorecard
- B. Current state and stakeholder needs
- C. Solution assessment results
- D. Strengths, weaknesses, and threats
Answer: B
NEW QUESTION 77
Which of the following directs the improvement efforts to those areas that will have the biggest impact?
- A. User Documentation
- B. Gantt chart
- C. Pareto diagram
- D. Flowchart
Answer: C
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 78
A business analyst (BA) is working on a stakeholder collaboration plan. The main goal is to select the approaches that work best to meet the needs of external and internal stakeholders.
Which aspects should be taken into account?
- A. Collaboration skills of BA
- B. Solution design
- C. Timing and frequency of collaboration
- D. Business governance plan
Answer: C
NEW QUESTION 79
Which one of the following diagrams when properly laid out is always laid in a left to right display to properly reflect the chronology of all project work?
- A. Project schedule network diagram
- B. Time-scaled schedule network diagram
- C. Arrow diagramming method
- D. Influence diagram
Answer: A
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 80
A business analyst (BA) is working on a payment system (PS) implementation. A set of systems which should interact with a new system has been identified. The business analyst defined that a user with role of
"Supervisor" in the PS must pass a two-factor authentication before an execution of the functions: "Change system parameters" and "Set up new supervisor." A user must have the role of "Supervisor" to use the standard functions "Send mail notification" or "Send SMS notification".
The BA defined the following use cases:
* "Change system parameters"
* "Setup new supervisor"
* "Send mail notification"
* "Send SMS notification"
* "Send notification"
* "Pass a two-factor authentication"
The BA wants to create a Use Case diagram.
What standard relationship should be defined between "Change system parameters", "Setup new supervisor" and "Pass a two-factor authentication"?
- A.
- B.
- C.
- D.
Answer: A
NEW QUESTION 81
A company has a process improvement initiative that is projected to increase revenue by $150,000 USD non- compounded per year. The budgeted cost of the initiative is $200.000 and supporting the initiative will cost
$30.000 for years two and three.
What is the projected return on investment over the first 3 years?
- A. 51%
- B. 44%
- C. 73%
- D. 40%
Answer: B
NEW QUESTION 82
You are the business analyst for the TGH Organization and are determining if you should buy or build a solution for your company. You have determined that you can create the in-house solution for $78,000 with a monthly support cost of $8,765. A vendor can create the solution for $61,000 with a monthly support costs of
$7,990.
How long will it take your company to break even if you choose the internal solution versus the vendor's solution?
- A. 36 months
- B. 22 months
- C. 6 months
- D. 12 months
Answer: B
NEW QUESTION 83
Which one of the following is the most accurate definition of the solution scope?
- A. Determines if an organization can justify the investment required to deliver the proposed s olution.
- B. Defines what must be delivered in order to meet the business need.
- C. Defines the business need, identified key stakeholders, describes the positive impact of the solution.
- D. Determines the things that are believed to be true in the solution but they have not yet been proven to be true.
Answer: B
NEW QUESTION 84
Which of the following defines the deliverable the customer is expecting?
- A. Product scope statement
- B. Project network diagram
- C. Project charter
- D. Procurement management plan
Answer: A
NEW QUESTION 85
When determining the success criteria for an initiative a business analyst (BA) engages end users in order to understand what they would define is an effective solution. What two types of data will the end men need to perform the evaluation?
- A. Quantitative and qualitative
- B. Risk and value
- C. Assessment and performance
- D. impact and dependencies
Answer: A
NEW QUESTION 86
You are the business analyst for your organization and are with another business analyst, Steve, on the requirements elicitation for a new solution. You warn Steve that you'll need to be tracing the requirements in an effort to prevent scope creep.
What is scope creep?
- A. The scope grows slightly larger as more requirements, often unneeded, are added to the scope
- B. The scope slips on the schedule which in turn delays the project delivery date
- C. Gold plating
- D. The scope shifts from the original intent of the business case
Answer: A
NEW QUESTION 87
Which of the following inputs of Monitor and Control Risks acquires information from performance measurements and evaluates it to provide variance analysis and forecasting?
- A. Performance report
- B. Project management plan
- C. Work performance information
- D. Risk register
Answer: A
NEW QUESTION 88
A business analyst (BA) is working on a payment system (PS) implementation. A set of systems which should interact with a new system has been identified. The business analyst defined that a user with role of
"Supervisor" in the PS must pass a two-factor authentication before an execution of the functions: "Change system parameters" and "Set up new supervisor." A user must have the role of "Supervisor" to use the standard functions "Send mail notification" or "Send SMS notification".
The BA defined the following use cases:
* "Change system parameters"
* "Setup new supervisor"
* "Send mail notification"
* "Send SMS notification"
* "Send notification"
* "Pass a two-factor authentication"
The BA wants to create a Use Case diagram.
Which standard relationship should be defined between "Setup new supervisor" and "Send notification"?
- A.
- B.
- C.
- D.
Answer: B
NEW QUESTION 89
A business analyst (BA) is in the process of allocating requirements to various releases of a solution.
On what should the BA base requirements to maximize the value of the solution?
- A. Available resources
- B. Timing of the release and its impact on business
- C. Components in scope for that release
- D. Priority set by stakeholders
Answer: B
NEW QUESTION 90
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